Product Manager

Our people and teams around the world are aligned in our strong vision to be the operating system for global trade and logistics. More than 17,000 organizations use our CargoWise platform, including 24 of the top 25 global freight forwarders and 47 of the top 50 global third-party logistics providers.

Our flagship product, CargoWise is a cloud-based software platform that enables customers to execute highly complex logistics transactions and manage their operations on one database across multiple users, functions, offices, and countries.

We believe an industry is only as strong as its people. That's why we empower individuals with affordable access to high-quality online education through our learning platform, WiseTech Academy.

We are seeking an experienced and strategic Product Manager to join our organization in Alexandria, Australia. In this role, you will drive the vision and strategy for our product portfolio, working collaboratively across engineering, design, marketing, and sales teams to deliver exceptional customer value. You will be responsible for defining product direction, prioritizing features, and ensuring successful product launches that align with business objectives and market opportunities.

Develop and communicate a clear product vision and strategy that aligns with organizational goals and market opportunities

Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities

Create and maintain detailed product roadmaps, prioritizing features and initiatives based on data-driven insights and business impact

Define product requirements and specifications, working closely with engineering and design teams to ensure successful implementation

Analyze product performance metrics and user behavior to inform decision-making and optimize product features

Lead cross-functional collaboration with stakeholders including engineering, design, marketing, sales, and customer success teams

Gather and synthesize customer feedback through user research, interviews, and analytics to inform product decisions

Manage the product lifecycle from conception through launch, ensuring timely delivery and quality standards

Communicate product updates, progress, and strategic initiatives to internal and external stakeholders

Conduct A/B testing and experimentation to validate hypotheses and drive continuous product improvement

Monitor industry trends and emerging technologies to maintain competitive advantage

5+ years of product management experience in technology, SaaS, or related industries

Proven track record of successfully launching and scaling products

Strong analytical skills with proficiency in data analysis and metrics interpretation

Experience with product management tools and platforms (Jira, Asana, or similar)

Demonstrated ability to lead cross-functional teams and manage stakeholder relationships

Excellent communication and presentation skills, with the ability to articulate complex ideas clearly

Deep understanding of Agile and Scrum methodologies

Customer-centric mindset with strong empathy for user needs and behaviors

Experience with market research and competitive analysis

Technical acumen and ability to work effectively with engineering teams

Strong organizational and time management skills

Preferred: Background in business strategy, consulting, or product strategy roles

Preferred: Experience with analytics tools and platforms (Google Analytics, Mixpanel, Amplitude, etc.)

Preferred: Knowledge of user experience (UX) principles and design thinking methodologies

Preferred: Experience with A/B testing and experimentation frameworks