General Assistant

Location: Harry Potter Shop - The Leaky Cauldron, 134-140 Oxford Street, London, W1D 1LZ

Pay: £14.80/hour

Hours: Choose hours that fit your lifestyle, from 8-hour part-time roles to 40-hour full-time positions.

We’re looking for General Assistants to join our catering team in our brand-new cafe - The Leaky Cauldron. Situated within a prestigious retail space The Harry Potter Shop, Oxford Street, London. If you love working with people and want a role that offers flexibility, training, and career growth, this could be the perfect fit.

Why join us?

Uniform provided, meal while on shift & 30% off site tickets and merch!

Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)

Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more)

Career development: we love to promote from within and offer apprenticeships and training to help you grow.

What you’ll do:

Enthusiastically delivering the highest customer service standards

Follows food hygiene and safety procedures in line with health and safety requirements

Serve food and beverages to customers following prescribed methods of portioning, presentation, and combinations in line with brand standards and answer questions about the products

Perform basic cold food preparation and made to order

Take payment and keep financial records as required

Restock goods and ensure appropriate displays of merchandise

Clean back of house areas, crockery and cutlery using equipment when trained to do so

Clean and tidy counter, light equipment/vending machines preparation and public areas

Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults, or hazards identified during the course of the work

Perform daily paper/computer work assigned

What we’re looking for:

Keen interest in food and customer service

Ability to work well as part of a team in a fast-paced environment

Strong attention to cleanliness, safety, and organisation

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.