Healthcare Recruitment Administration Assistant

Job description

Job responsibilities

Role Overview

We are looking for an organised, proactive and customer-focused Healthcare Recruitment Administration Assistant to support the delivery of recruitment, onboarding and compliance services to our clients and candidates.

The successful candidate will play a key role in managing the recruitment journey from initial candidate attraction through to onboarding, placement and ongoing compliance. You will also support the onboarding of new clients, maintain strong working relationships and ensure that clients and candidates receive regular, professional communication throughout the process.

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced recruitment environment.

Key Responsibilities

• Oversee the client onboarding process, from initial account set-up through to the client going live.
• Build and maintain strong relationships with clients, managing expectations and ensuring a high standard of service.
• Manage the end-to-end candidate recruitment process, including candidate attraction, registration, screening, onboarding, placement and ongoing compliance.
• Maintain frequent communication with clients and candidates, providing timely progress updates and responding to queries.
• Complete and monitor external pre-employment and compliance checks, including:
• DBS Checks
• DBS Update Service Checks
• Home Office Employer Checking Service (ECS) checks
• Right to Work checks
• Overseas Police Checks
• DVLA checks
• HMRC checks
• Previous employer and employment reference checks
• Monitor candidate documentation and ensure employee compliance remains current throughout their placement.
• Write clear, engaging and effective job advertisements.
• Monitor advertising responses and ensure candidates receive appropriate and timely communication.
• Develop creative approaches to the advertising and marketing of vacancies, clients and candidates.
• Support candidate attraction initiatives across appropriate recruitment channels.
• Maintain accurate candidate, client and compliance information on internal recruitment and CRM systems.
• Produce regular management reports and recruitment/compliance updates.
• Identify outstanding actions and follow up with candidates, clients and third parties to ensure recruitment and onboarding processes progress efficiently.
• Support the wider recruitment team with administrative and operational duties as required.

Skills and Experience

Essential

• Previous experience working within recruitment, sales, customer service or a compliance-focused environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Strong written and verbal communication skills.
• Confident communicating with candidates, clients and external organisations.
• Ability to manage multiple candidates, vacancies and administrative tasks simultaneously.
• Strong IT skills and confidence using databases, CRM or recruitment systems.
• Proficiency in Microsoft Office, including Word, Excel and Outlook.
• Ability to work independently while contributing effectively as part of a team.
• A professional, positive and customer-focused approach.

Desirable

• Previous experience working within the healthcare sector.
• Experience within healthcare recruitment, temporary staffing or agency recruitment.
• Knowledge of healthcare recruitment compliance and pre-employment checking requirements.
• Previous experience conducting DBS, Right to Work, referencing or other employment compliance checks.

Personal Attributes

The ideal candidate will be:

• Highly organised and methodical.
• Proactive and able to take ownership of tasks.
• Reliable and able to work to deadlines.
• Comfortable working in a busy, fast-paced environment.
• An effective communicator with strong relationship-building skills.
• Detail-oriented, particularly when handling candidate compliance and documentation.
• Creative and enthusiastic when approaching candidate attraction and advertising.
• Committed to providing excellent service to both clients and candidates.

Salary, Working Hours and On-Call Requirements

The salary for this position is £26,500 per annum, depending on experience.

The role is 40 hours per week, Monday to Friday.

After completing the first one month of employment, the postholder will be required to participate in the companys on-call rota approximately once every three weeks.

On-call duties are in addition to normal working responsibilities and attract additional

Person Specification

Qualifications

Essential

• Essential
• Previous experience working within recruitment, sales, customer service or a compliance-focused environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Strong written and verbal communication skills.
• Confident communicating with candidates, clients and external organisations.
• Ability to manage multiple candidates, vacancies and administrative tasks simultaneously.
• Strong IT skills and confidence using databases, CRM or recruitment systems.
• Proficiency in Microsoft Office, including Word, Excel and Outlook.
• Ability to work independently while contributing effectively as part of a team.
• A professional, positive and customer-focused approach.

Desirable

• Desirable
• Previous experience working within the healthcare sector.
• Experience within healthcare recruitment, temporary staffing or agency recruitment.
• Knowledge of healthcare recruitment compliance and pre-employment checking requirements.
• Previous experience conducting DBS, Right to Work, referencing or other employment compliance checks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Servis Personnel Ltd

Address

Sherwood House

7 Gregory Boulevard

Nottingham

Nottinghamshire

NG7 6LB

United Kingdom

Employer's website

https://servispersonnel.com