Community Mental Health Support Worker- Restormel CMHT

Job summary

The position will be for the successful applicant to work within the Restormel iCMHT based in St Austell and covering the Restormel district, including surrounding areas, Newquay & Clays areas. The successful applicant will be expected to work in the Community with individuals with Severe and Enduring Mental Health Conditions.

You will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users.

You will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by their lead health care professionals.

This is a community-based role that requires frequent travel to various locations throughout the county, including areas that may not be accessible by public transportation; therefore, driving is essential for this role.

Main duties of the job

• Foster and maintain good working relations with the integrated Community Mental Health Teams and other services.
• Work within the CMHT across the Mid Cornwall Locality
• Establish and maintain effect contact with service users, their relatives and carers in order to ensure good communication.
• Give information and assistance to service users and their carers so that they are aware of their rights, entitlements from the team and wider health and social care community.
• Use of appropriate community resources appropriate to the needs of the service user.
• Practice in a way that actively minimizes dependency and promotes recovery.
• Work with service users and their carers to access identified services.
• Monitor mental health and be aware of fluctuations in mental health through observations and report changes to the team practitioners so that service users are directed to appropriate services and risk is managed.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Last verified against our ingestion on 17 September 2026; sponsor register dataset 2026-09-18.