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Verified Skilled Worker sponsor

Clinical Support Worker - IBD

Mersey and West Lancashire Teaching Hospitals NHS Trust
Southport, PR8 6PN Posted 16 October 2026 Apply by 30 October 2026
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This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£28,392 – £31,157 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The post holder will be an integral part of the Inflammatory Bowel Disease (IBD) Team, who assists, supports and

co-ordinates the pathway for patients undergoing investigations and management of IBD. A large part of the role

is providing administrative and coordination support to consultants, nurse specialists, patients, families, and other

staff involved in liver team. The successful applicant will ensure the efficient channelling and close co-ordination

of the patient's pathways ensuring robust communication between medical staff, GPs, patients, relatives,

members of the public, specialist centres and other disciplines within the Trust.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

The post holder will function as part of the IBD Team across MWL and be expected to work across all sites.

The post holder will support the management of IBD. The aim is to increase the workforce with an overall aim to increase specialist nurse capacity, improve patient experience and reduce waiting times.

The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. The post holder will have excellent communication skills and be willing to undertake on-going training and development.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-8325945

Job locations

Southport & Formby District General

Town Kew Lane

Southport

PR8 6PN

United Kingdom


Job description

Job responsibilities

KEY DUTIES

  • Registration of patients onto relevant databases ensuring all patient data both clinical and personal is electronically and accurately recorded.
  • Undertake blood monitoring/screening (including QuantiFERON tests) within departmental protocols & guidelines. Ensure investigation reports are obtained, escalated where needed and action taken.
  • Co-ordinating the implementation of Azathioprine shared care agreements.
  • Co-ordinating ETU booking for biologic and other relevant treatments.
  • Co-ordinating healthcare at home prescriptions for medications to ensure prescribed and delivered to patients in a timely manner.
  • IBD Helpline triage, managing administrative and simple clinical queries within departmental guidance, and triaging to IBD nurses when needed.
  • Cross-site IBD MDT co-ordination
  • Arrange and book appropriate outpatient appointments/follow ups, in particular the management of PIFU & rapid access slots.
  • Supporting data collection for audit and outcome data.
  • Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
  • Be the point of contact for all non-routine/urgent enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquiries.
  • Using good communication skills, and appropriate tools and procedures, liaising as appropriate with the nurse specialists when non routine and refer complex decisions to the team for assessment and review.
  • Coordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required.
  • Communicate and signpost to appropriate needs related information.
  • Support patients and their families to access appropriate information and support, by signposting to a range of clinical and support services.
  • Advise patients and their families on how to make contact when they feel that their condition or needs have changed, including what to do out of hours

Person Specification

Our Values

Essential

  • We are Kind
  • We are Open
  • We are Inclusive

Qualifications

Essential

  • Diploma level qualification or equivalent in relevant field/discipline
  • GSCE Standard or Higher
  • European Computer Driving Licence (ECDL) or equivalent experience
  • Evidence of continued role development
  • Diploma level qualification or equivalent in relevant field/discipline

Desirable

  • Willing to undertake IBD learning and development courses
  • Basic counselling
  • NVQ in Care or similar

Experience

Essential

  • Excellent IT Skills
  • Microsoft Office Experience
  • Ability to work as part of a team
  • Significant experience in a similar clinical role or equivalent knowledge

Skills

Essential

  • Self-motivated and able to work with limited supervision
  • Ability to use own initiative and work with limited supervision
  • Manage / prioritise own workload
  • Excellent communication skills
  • Ability to maintain control of sensitive/stressful situations
  • Ability to accurately maintain computerised and manual filing systems and documentation.
  • Good time management skills
  • Knowledge of Gastroenterology or Endoscopy including ability to undertake venepuncture and cannulation.

Other

Essential

  • Able to work flexibly dependant on the needs of the service and undertake duties required
  • Ability to build and maintain good working relationships
  • Comply with Trust policies and procedures at all times
  • Ability to retrieve information from a wide range of sources and in different formats
  • Ability to travel across all MWL hospital sites when required
  • Ability and willingness to undergo further training for the post
  • Maintain confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Formby District General

Town Kew Lane

Southport

PR8 6PN

United Kingdom


Employer's website

https://www.merseywestlancs.nhs.uk/


Interested? Apply while it's open. Closes 30 October · Mersey and West Lancashire Teaching Hospitals NHS Trust has 27 other sponsored roles if this one goes.
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Last verified against our ingestion on 18 October 2026; sponsor register dataset 2026-10-22.

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