Verified Skilled Worker sponsor
Clinical Advisor (Nurse, Pharmacist Technician or any registered healthcare professional) - Remote or Hybrid
Menwell Limited
Home Office register entry: Menwell Limited, London
Visa sponsorship
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
Closest occupation match: SOC 2237, Other registered nursing professionals. Pay for this occupation is set by national pay scales (NHS bands), so no single Home Office going rate applies.
This occupation falls under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
About MANUAL
MANUAL delivers healthcare at scale through our comprehensive digital clinic. We aim to extend the healthy years of life for a significant portion of the population in the UK, Brazil, and beyond, focusing on life-impeding conditions like hormonal imbalance, obesity, and hair loss.
Since its inception, MANUAL has steadily grown to serve over 500,000 patients across two geographies. We centralise diagnosis, custom medications, specialist doctor services, behavioural change support, and fully integrated management of the treatment journey under one consumer brand.
We're destigmatising how people approach their health by offering easy access to diagnostics, holistic treatments, ongoing care, medical advice, and a supportive community. After securing $30 million in Series A funding, we're building one of the most impactful teams in healthcare.
About the Role
The Clinical Advisor sits within MANUAL's clinical team and is responsible for synchronous patient communications through multiple channels, including live chat, messaging, phone consultations, and educational webinars. You'll provide patients with expert guidance, support, and education throughout their treatment journey.
MANUAL launched our weight loss offering at the start of 2024. We have quickly established ourselves as one of the UK's leading providers of GLP1s for weight loss and hair loss solutions for men.
Salary : up to £40,000 per annum (pro-rata for part-time)
Location : Fully remote or hybrid
Hours : Flexible arrangements from 15 to 37.5 hours per week, with compressed hours available; weekend work is required.
Potential shifts include the following:
Early shifts (08:00-17:30, including 1-hour lunch break)
Mid shifts (10:00-19:30, including 1-hour lunch break)
Late shifts (10:30-20:00, including 1-hour lunch break)
What You'll Be Doing
Conduct patient consultations via live chat, messaging, and phone calls to provide support, answer questions, and address concerns.
Host and deliver educational webinars on various health topics related to our treatment areas
Use our secure Electronic Health Records System (EHR) to document all patient interactions comprehensively and confidentially.
Provide evidence-based information and guidance to patients across multiple treatment categories, including Weight Loss, Erectile Dysfunction, and Hair Loss.
Follow clinical protocols set by MANUAL's Medical team when providing advice
Identify when patients need to be escalated to prescribers or other clinical specialists.
Support patients with side effect management and lifestyle modification advic.e
Maintain complete, concise, and comprehensive patient records
Work efficiently according to the designated rota to meet patient demand
Provide feedback on communication processes and suggest improvements
Engage in regular team meetings and training sessions
Complete Patient Safety Incident (PSI) forms when appropriate
Last verified against our ingestion on 8 September 2026; sponsor register dataset 2026-08-25.