Business Operations Engineer

Location: Bristol or London, UK (hybrid, three days a week in the office)

Level: Engineer C2

Team: Product & Tech Business Operations

Salary: £45,600 - £57,000 + discretionary bonus

Contract: Permanent

Reporting To: Head of Business Operations

Please note: This role requires an existing right to work in the UK. We can’t offer visa sponsorship, but we review sponsorship role by role, so keep an eye on our careers site for future opportunities.

About Kaluza

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future.

Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life.

With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.

What you'll do

You'll own and evolve the technical systems that power P&T Business Operations — Jira architectures, data pipelines, dashboards, and integrations with enterprise platforms. You identify where operational capability could be stronger, scope those opportunities, and design and build solutions in collaboration with the Business Operations Manager. You approach problems with an AI-first mindset and make technical decisions with clarity about trade-offs.

- Own and evolve the standardisation of Jira and other Kaluza data systems. Configure, extend, and redesign them to support increasingly complex business operations.

- Build and maintain reliable data pipelines and dashboards that turn raw operations data into clear signals for decision-making. Explore where AI agents and autonomous systems can streamline operations.

- Identify opportunities for new capabilities (better delivery planning data & tooling capabilities, improved management insights solutions, plugging into adjacent Kaluza products) and design and build solutions, aligned with the direction from the business operations manager who will lead the product & delivery enablement side of things

- Connect and integrate internal products and platforms — Workday integrations, locally-built internal tools, and other solutions. Make recommendations on what to build, integrate, or take over — clearly articulating trade-offs, impact, and delivery path.

- Anticipate security, compliance, and regulatory constraints upfront. Navigate Kaluza's systems to unblock delivery quickly.

- Spot when something's off — in the data, in a process, or in a tool — and fix it before it becomes someone else's problem.

- Iterate on our operational tooling continuously, testing new approaches early and sharing what you learn openly with the team.

What you'll bring

Ideally you'll have/be:

- 3–5 years building and maintaining operational tooling — not just writing code, but owning what you ship.

- Strong Jira expertise (including JQL) and Confluence; comfortable configuring them for complex portfolio structures.

- Experience with APIs/integrations and data exchange, SQL + basic scripting, BI tools, AI tools and automation.

- Experience building data pipelines or automated workflows with practical understanding of keeping them reliable at scale.

- Confident in identifying improvements and implementing them independently. You break down ambiguous problems, scope solutions, and drive delivery without constant prompting. You don't wait to be told what's next.

- Comfortable with data analysis, ambiguity, and working in scaling organisations where processes and systems need to grow as fast as the people using them.

- You navigate Kaluza's systems to move fast. You share progress openly and communicate clearly across technical and non-technical audiences.

What will set you apart:

- You're the kind of person who spots a constraint, maps it back to its root cause, and builds a fix (or identifies where a temporary workaround is needed, whilst you work on a fix). You set a high bar for your own work and raise it over time, and you're not satisfied leaving a system in a worse state than you found it.

- You work openly by default: you share progress, flag blockers early, and communicate what's working and what isn't without waiting to be asked. People across the organisation find it easy to understand what you're doing and why.

- You're genuinely curious about new tools and approaches — especially AI — and you actively bring others along by sharing what you've tried, what landed, and what didn't. Learning in the open comes naturally to you.

Our Values

Five values guide how we work at Kaluza:

- Play to win: Collective pride in decarbonising energy at scale.

- Solve the real problem: Cutting through complexity to focus on real-world outcomes.

- Build trust every day: Consistency, transparency and doing what we say.

- Own the outcome: Full accountability, wins and setbacks, without ego.

- Go further together: Collaboration, respect and different perspectives.

Our Perks

- Time off and family: 26 days’ holiday, plus 26 weeks’ full pay for new parents with no qualifying service period

- Health and security: Private medical insurance with virtual GP, life assurance, pension scheme, free mortgage advice and eye tests

- Pay and flexibility: Discretionary bonus, a Flex Fund of 5% [of salary] to spend on the benefits you want most, retail discounts through Perks at Work

- Growth and setup: Personal learning budget, home office budget

- Climate: Furthr, our climate action app

Come as you are

We want to meet people from all walks of life. The more inclusive we are, the better our work will be, and we recognise talent on merit and potential. If you’re excited about the role but don’t tick every box, we’d still love to hear from you.

Find out more on our careers page https://www.kaluza.com/careers/ and LinkedIn https://www.linkedin.com/company/kaluza/. Our Applicant Data Protection Policy is here https://www.kaluza.com/applicant-data-protection-notice/.