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Ward Hostess

Medway NHS Foundation Trust

Gillingham, Kent, ME7 5NY £25,272 a year Permanent Posted 1 September 2026 Apply by 13 September 2026

Home Office register entry: Medway NHS Foundation Trust, Gillingham

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Role description

Job summary

Ward Hostess

Division: Corporate, Estates & Facilities

Care Group: Estates & Facilities

Band: 2

Salary: £25,272 Per Annum/Pro Rata

Interview Date: 08-September-2025

We are recruiting for an Ward Hostesswho shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

To provide a comprehensive Hostess Service to the wards, to include the preparation and distribution of all meals and beverages to the patients, adhering to Food Hygiene and Infection Control.

Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Date posted

01 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Per Annum/Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

275-0826-WH

Job locations

Medway Maritime Hospital

Windmill Road

Gillingham, Kent

ME7 5NY

United Kingdom

Job description

Job responsibilities

Prepare and distribute all patient meals and beverages following dietary requirements.

Coordinate with nursing staff to understand patient-specific dietary needs, such as allergens, texture-modified meals, or cultural preferences.

Ensure daily temperature checks for food items and storage areas, accurately documenting findings.

Act as a liaison between patients, nursing staff, and catering teams to communicate meal-related information.

Engage with patients politely to accommodate their meal choices while adhering to dietary restrictions.

Person Specification

Qualifications

Essential

NVQ Level 1 in Support Services or equivalent level of working experience
Basic Food Hygiene

Desirable

Level 1 Food Safety Course
Level 1 Food Allergens Course

Experience

Essential

Catering Experience

Knowledge

Essential

Good knowledge of Customer Care
Knowledge of food service/catering

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.