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Ward Clerk - Emerald Short Stay

Medway NHS Foundation Trust

Gillingham, ME7 5NY £25,272 a year Secondment Posted 26 August 2026 Apply by 14 September 2026

Home Office register entry: Medway NHS Foundation Trust, Gillingham

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Ward Clerk

Division: Medicine & Emergency Care

Care Group: Frailty

Band: 2

Salary: £25,272 per annum/pro rata

Interview Date: Week commencing 21st September

**Please note sponsorship is not available for this role**

We are recruiting for a Ward Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The role includes to manage patient admissions, discharges and transfers using PAS, EPR and Teletracking. Maintaining accurate patient information, including next of kin, GP details addresses and demographic data. Printing wristbands and labels as required. Co-ordinate bed management processes including patient badging, equipment requests porter booking and cleaning requirements for bed areas.

Receive, prepare, track, file and maintain patient case notes and documentation for ward rounds, clinics and scanning services Support clinical teams by printing patient records, ward round documentation downtime drug charts and accessing Lifeboat systems during IT outages.Collect and track Patients' case-notes from the Health Records Department, Transit area for clinic patients.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Date posted

26 August 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

275-2608WC-ESS

Job locations

Medway Maritime Hospital

Windmill Road

Gillingham

ME7 5NY

United Kingdom

Job description

Job responsibilities

Assisting Nursing staff with processing of patients property and valuables in accordance with policy and procedures and arranging for property to be taken into General Office for safe custody

Organise and book departmental clinics on the PAS system ensuring that all necessary documentation is available and all patient information is correct and amending where needed.

Contacting clinic patients ahead of appointments to ensure they are aware of when and where to come and attach notes to PAS regarding this.

Cash up clinics where required.

Greet patients and arrive them on PAS system, answering any queries they may have and dealing with any general problems they may have during their visit completing EC attendance forms on EPR for FSDEC clinic patients and discharging from EPR when appointment complete.

Arranging ambulance transportation where authorised and if patient does not have own transport or relative support.

Ordering and maintaining ward stationery and supplies through Integra and NHS supply chain

Completion of routine maintenance requests for forwarding to Estates Department

Receiving telephone calls, taking and relaying messages and referring calls as appropriate.

Answering patients and relatives general enquiries and assisting them with any problems throughout their stay.

Liaising with other Hospitals and Departments, Social Services, GP Surgeries and Home Help Services and close working liaison with the Directorate of Medicine and Emergency Care.

Photocopying of paperwork as required and scanning as per policy guidelines

To provide cover remote or on ward for annual leave and sickness leave on any of the medical Wards as directed including weekend and evening cover.

Ensuring all mandatory training is up to date and all Trust policies are adhered to

Any other duties as directed by Line Manager, Senior Nurse and management team Medicine, Emergency Department & Critical Care Division

Collection of Ethnic and Religious Data and inputting information onto PAS System

Acting as Stage One Officer to determine overseas patients liability for treatment charges and informing the Overseas Officer

Delivery of post, diagnostic and prescriptions Forms to departments and collection of drugs from Pharmacy as appropriate

Person Specification

Qualifications

Essential

Educated to GCSE level including English or equivalent qualification/experience

Knowledge

Essential

General knowledge of administration and management of electronic diary
Knowledge of maintaining patient confidentiality at all times

Skills

Essential

Computer literate including ability to use Microsoft packages such as Excel
Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
Ability to work on own initiative and to work within a team
Excellent communication skills - written and verbal

Experience

Essential

Previous administrative experience (preferably NHS background but not essential)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.