Verified Skilled Worker sponsor
Temporary Medical Receptionist
The University of Nottingham Health Service
Home Office register entry: The University of Nottingham Health Service, Nottingham
Visa sponsorship
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
Job summary
Medical Receptionist (Maternity Cover - 12 Month Fixed Term Contract)
The University of Nottingham Health Service is looking for a hardworking and enthusiastic Medical Receptionist to join our team on a 12-month fixed-term contract to provide maternity cover.
Based at Cripps Health Centre on the beautiful University of Nottingham campus, our practice is easily accessible by public transport. Staff parking is available on site, although a parking permit is required.
This is an exciting opportunity to join a large and supportive reception team within a busy GP practice serving students, staff and their families. The role is fast-paced, particularly during university term time, and no two days are the same.
We are looking for someone who is passionate about delivering excellent customer service and enjoys helping people. Previous experience in a healthcare setting would be beneficial, but is not essential, as full training will be provided. What matters most is a positive attitude, a willingness to learn, and the ability to work effectively as part of a team in a busy environment.
If you are organised, reliable, and committed to providing a high standard of service, we would love to hear from you.
Hours are:
Monday 8am-4:30pm
Tuesday 8am - 4:30pm
Wednesday 10am-6:30pm
Thursday 10am-6:30pm
Friday 8am-4:30pm
Requirement to work one Saturday morning and one Monday evening pro rata (once every 7-9 weeks).
Main duties of the job
As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a friendly, professional and efficient service at all times. Working as part of a large reception team, your duties will include:
- Greeting patients and visitors and dealing with enquiries in person, by telephone and online.
- Booking, amending and cancelling appointments.
- Processing prescription requests and other admin.
- Managing patient information accurately and confidentially using the clinical computer system, EMIS.
- Signposting patients to the most appropriate service or healthcare professional.
- Supporting the smooth day-to-day running of a busy GP practice.
- Working closely with clinicians and colleagues to deliver a high standard of patient care and customer service.
This is a varied and rewarding role in a fast-paced healthcare environment where no two days are the same.
About us
At Cripps Health Centre, you'll join a welcoming and supportive team committed to delivering excellent patient care. Located on the University of Nottingham campus, we offer a varied and rewarding role, full training and development opportunities, access to University staff benefits, and the chance to work in a vibrant and diverse healthcare environment.
You will receive 6 weeks annual leave plus bank holiday, plus a Birthday Day Off.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£25,693 a year
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
A1807-26-0006
Job locations
Cripps Health Centre
University Park
Nottingham
NG7 2QW
United Kingdom
Job description
Job responsibilities
To provide a professional, friendly and efficient reception service to patients and visitors, ensuring the smooth day-to-day operation of the practice. Working as part of a large reception team, you will be responsible for managing patient enquiries, appointments and administrative tasks while delivering excellent customer service in a busy healthcare environment.
- Act as a first point of contact for patients and visitors, both in person and over the telephone.
- Handle a high volume of calls and enquiries in a courteous, professional and efficient manner.
- Book, amend and cancel appointments in accordance with practice procedures.
- Register new patients and update patient records accurately.
- Process prescription requests and other routine administrative tasks.
- Signpost patients to the most appropriate clinician, service or source of support.
- Manage incoming and outgoing correspondence, including electronic communications.
- Maintain patient confidentiality and ensure compliance with data protection requirements.
- Support clinicians and colleagues with administrative tasks as required.
- Work collaboratively with members of the reception, administration and clinical teams.
- Contribute to maintaining a welcoming, safe and organised reception environment.
Last verified against our ingestion on 27 August 2026; sponsor register dataset 2026-08-25.