Teletriage Nurse / Paramedic Clinician

Job description

Job responsibilities

The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.

The main responsibilities of the role will include

• assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
• To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
• Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
• Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
• Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.

Person Specification

Qualifications and professional training

Essential

• First Level Nurse with current registration with NMC or Experienced Community Paramedic with HCPC registration
• Masters or equivalent experience
• Post Graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
• Evidence of recent Professional Development

Desirable

• Teaching and Assessing Qualification or equivalent
• Non-medical Prescribing (V300)

Experience and knowledge

Essential

• Minimum 3 years post registration experience
• To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and Palliative care.
• An understanding of the Primary and Secondary Care Interface
• Experience in clinically managing patients both face to face and over the telephone
• To be knowledgeable in and to comply with the codes of professional conduct of the NMC / HCPC and ensure individual practice always adheres to policies and procedures of Wirral Community Health and Care NHS Trust
• Experience of autonomous clinical decision making
• Understanding of Clinical Governance

Skills and attributes

Essential

• Excellent interpersonal skills
• Ability to work efficiently and autonomously
• Evidence of working both within a team and unsupervised
• Clinically competent and confident within an adult setting

Personal qualities

Essential

• Ability to work autonomously, unsupervised
• Ability to deal with sensitive issues in a professional manner
• Ability to work as part of a team, showing initiative and exercising tact and diplomacy
• Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
• Flexibility to work at other sites as required
• Access to a car for business purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Urgent Community Response, 1st Floor, Park Suite, Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

United Kingdom

Employer's website

https://www.wchc.nhs.uk/