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Surgery Team Leader - Crookhorn Surgery

Portsdown Group Practice

Crookhorn, PO7 5XP £16 a year Permanent Posted 1 September 2026 Apply by 20 September 2026

Home Office register entry: Portsdown Group Practice, Portsmouth

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Are you a proactive team leader with a passion for optimising operational efficiency, and ensuring excellent service delivery?

Do you have experience of leading a team and are now looking for that next step, a further challenge and development?

If you are, we would really like to hear from you regarding an exciting opportunity to join our dynamic team at Crookhorn Surgery as a Surgery Team Leader. You will play a key role in providing an efficient, safe and responsive service; making a difference to others every day. This impactful role will have you at the forefront of ensuring the effective and efficient running of one of our larger sites.

Main duties of the job

Responsibilities include not only effective people management and leadership, but also optimising processes and efficiencies. This role would offer the successful candidate the opportunity to lead a Team whilst being supported and mentored by the Surgery Team Manager and Operations Manager. There would also be support from peers and a Management Team.

The successful applicant must possess excellent communication skills and have experience of leading a team. Whilst experience of primary care is not essential, it will be advantageous.

Please review the attached Vacancy Pack and Job Description for further important information,and to assist in your application.

About us

Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ). We are our own Primary Care Network (PCN).

We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians. The Practice is well established, financially secure and successful.

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£16 an hour FTE of £30,784

Contract

Permanent

Working pattern

Part-time

Reference number

A2111-26-0030

Job locations

Crookhorn Lane Surgery

Crookhorn Lane

Crookhorn

PO7 5XP

United Kingdom


Job description

Job responsibilities

Ensure the smooth day-to-day running of the site and the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Manager and Operations Manager to provide the continual improvement of standards across a wide range of activities.

Key Accountabilities and Responsibilities:

  • Ensure all reception and administration duties are completed to the highest standards
  • Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
  • Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
  • Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team. Update SystmOne for leave / duty changes
  • Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
  • Support and provide resilience for Surgery Team Leaders at other sites as and when required
  • Provide induction training and ongoing reviews for staff as appropriate

Person Specification

Other

Essential

  • Do you now, or will you at any time require sponsorship to be able to work in the UK?

Other

Essential

  • Are you able to work the hours as set out in the vacancy pack? Mon 0800 to 1630, Tues 0800 to 1630, Weds OFF, Thurs 1100 to 1830 and Fri 1100 to 1830

Qualifications

Essential

  • GCSES at Grade 4/C and above in English & Maths

Desirable

  • Business Administration / Supervisory / Management qualification

Skills

Essential

  • Positive, methodical and calm
  • Excellent leadership and communication skills
  • Conflict resolution
  • Ability to motivate and hold a team to account
  • Ability to consistently reprioritise workload
  • Proactive and infectiously positive approach to work
  • High standards and attention to detail
  • Ability to delegate appropriately

Desirable

  • Project management skills
  • Proven quality improvement implementation
  • Empathy
  • Know when to ask for help

Experience

Essential

  • Management of change
  • Minimum 2 years Team Management / Supervisory Experience
  • Substantial customer service

Desirable

  • Provide consistent oversight and delivery of service
  • Previous work history within healthcare

Knowledge

Essential

  • Knowledge of customer service
  • Confidentiality
  • Principles of leadership

Desirable

  • Primary Care models of care
  • Information Governance
  • Knowledge of compliance

Other

Essential

  • Reliable
  • Adaptable
  • Conscientious
  • Able to work without direct supervision and prioritise workload / meet deadlines
  • Able to use own judgement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsdown Group Practice

Address

Crookhorn Lane Surgery

Crookhorn Lane

Crookhorn

PO7 5XP

United Kingdom


Employer's website

https://www.portsdowngrouppractice.co.uk/

Apply now

Last verified against our ingestion on 2 September 2026; sponsor register dataset 2026-08-25.