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Shop Volunteer - Reaside
Birmingham and Solihull Mental Health NHS Foundation Trust
Home Office register entry: Birmingham & Solihull Mental Health Foundation NHS Trust, Birmingham
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This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
Job summary
To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and tidy.
Main duties of the job
You will support the OT Shop Assistant Role to operationally deliver the residents shop by:
Undertaking counter duties
Using the till to record sales (till training will be offered)
Rotate stock and filling shelves
Identify and ordering stock
Managing till floats and sales cash
Working alongside clinicians supporting service users in a worker role
Communication
To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.
To demonstrate respect to professional colleagues.
To develop therapeutic relationships with service users in the worker role under supervision.
To provide advice and support to customers using the residents shop
To explain and promote the role of OT and the service; contribute to raising the profile of the service.
To build relationship with stock providers
Professional Ethics
At all times to conduct self in a professional manner
Adhere to financial policies and procedures
To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Voluntary
Working pattern
Part-time
Reference number
436-8254094
Job locations
Reaside Clinic
Reaside Drive
Birmingham
B45 9BE
United Kingdom
Last verified against our ingestion on 27 August 2026; sponsor register dataset 2026-08-25.