Visa sponsorshipHome Office sponsor register · Skilled Worker route
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
Salary for this role£20 – £24 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)
NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.
Closest occupation match: SOC 3571, Human resources and industrial relations officers. Home Office going rate for this occupation: £33,400 a year.
Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
Job summary
Invicta Health has an exciting opportunity for a Senior HR Advisor to join the team on a full time basis.
Please be advised that this role is not hybrid and the successful candidate will be required to work across our sites in Thanet, Dover and Romney Marsh.
Interviews to be held on 18 November 2026.
The role will be based across all 7 of our GP Practices:
St James Surgery, Martello Health Centre, Orchard House Surgery, Church Lane Surgery, East Cliff Practice, Birchington Medical Centre & St Peters Surgery.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
To
provide a comprehensive and proactive Human Resources advisory and employee
relations service that supports managers and staff across the organisation. The
postholder will lead on a wide range of HR casework, including sickness absence
management, disciplinary, grievance, performance management and probation
processes, ensuring that all matters are managed fairly, consistently and in
accordance with organisational policies, employment legislation and best
practice. The role will support employee wellbeing through the management of
long-term sickness cases, phased returns to work, Occupational Health
recommendations, stress risk assessments and the resolution of informal
staffing issues, while fostering positive working relationships.
The postholder will contribute to the strategic
development and continuous improvement of the HR function by leading on policy
development and review, overseeing recruitment and retention initiatives,
supporting learning and development activities, monitoring statutory and
mandatory training compliance, and undertaking job evaluation processes.
Working closely with operational managers and senior leaders, the role will
support workforce planning, recruitment compliance, management reporting and
KPI monitoring.
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Car Lease Scheme
Employee Assistance Programme
Details
Date posted
23 October 2026
Pay scheme
Other
Salary
£19.81 to £23.93 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
B0082-26-0083
Job locations
East Cliff Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Job description
Job responsibilities
Employee Relations and Case Management
Manage a
range of complex employee relations cases, providing professional advice and
guidance to managers in line with organisational policies, employment
legislation and best practice.
Lead and
coordinate formal HR processes, including disciplinary, grievance, capability,
support and development, and performance management cases, ensuring
consistency, fairness and appropriate documentation throughout.
Conduct
probation review meetings where concerns have been identified and manage
probation extension processes, ensuring appropriate support plans, monitoring
and follow-up actions are implemented.
Manage and
resolve low-level and informal employee relations issues and workplace
disputes, facilitating early intervention and promoting positive working
relationships.
Advise
managers on appropriate courses of action to address attendance, conduct,
capability and performance concerns.
Attendance Management, Health and
Wellbeing
Attend and
support formal sickness meetings and sickness hearings, providing advice on
process, outcomes and compliance with the Equality Act.
Manage
designated long-term sickness absence cases, ensuring regular review meetings
are held, appropriate support is provided and return-to-work plans are
implemented effectively.
Coordinate
and attend Occupational Health report review meetings, interpreting
recommendations, confirming agreed actions and ensuring outcomes are
implemented and monitored.
Support
managers in developing and reviewing stress risk assessments and wellbeing
action plans, promoting a proactive approach to employee health and wellbeing.
Oversee
phased return-to-work arrangements, ensuring reasonable adjustments and support
measures are put in place where appropriate.
Provide
expert guidance to managers on sickness absence management procedures and
associated policies.
Support the
Head of HR in the implementation and management of wellbeing initiatives.
Recruitment, Retention and Workforce
Planning
Oversee the
end-to-end recruitment process, ensuring vacancies are recruited to in a timely
and efficient manner and that recruitment activity reflects organisational
values and best practice.
Regularly
monitor Key Performance Indicators for Recruitment and Onboarding performance,
producing measurable data that demonstrates an outstanding service to our
stakeholders.
Review and
implement recruitment and retention initiatives designed to attract, engage and
retain high-quality employees.
Monitor
recruitment performance and identify opportunities to improve candidate
experience, recruitment outcomes and workforce sustainability.
Work
closely with the Primary Care & Urgent Treatment Services Operational
Manager to ensure all locum staff have undergone appropriate pre-employment
checks, vetting requirements and onboarding processes before commencing work.
Conduct
exit interviews with departing employees, analyse trends, investigate concerns
raised and recommend actions to improve employee retention and organisational
culture.
HR Advisory and Operational Support
Provide
day-to-day advice, guidance and support to managers, ensuring a consistent and
high-quality HR service is delivered across the organisation.
Oversee the
management of the HR inbox and workflow processes, ensuring staff enquiries are
allocated appropriately and responded to within agreed timescales.
Support
managers across the organisation with complex people management matters,
ensuring compliance with employment legislation and organisational policies.
Act as a
key point of contact for operational HR queries, escalating issues
appropriately where required.
Support the
HR Advisors with managing ER matters and provide them advice and guidance as
and when required. Escalating more complex cases and issues to the Head of HR.
Organisational Development and Learning
Support the
Head of HR in the delivery and evaluation of learning and development
initiatives that enhance employee capability, performance and organisational
effectiveness.
Assist with
the monitoring, reporting and improvement of statutory and mandatory training
compliance, ensuring organisational targets are achieved.
Work
collaboratively with managers to identify development needs and support
initiatives that promote employee growth and succession planning.
Policy Development and Job Evaluation
Lead on the
development, review and implementation of HR policies and procedures, ensuring
they remain compliant with legislative requirements and reflect organisational
priorities and best practice.
Carry out
job evaluation exercises in accordance with the agreed framework, providing
advice and recommendations regarding role grading and consistency.
Support
consultation and communication processes relating to new and revised policies,
ensuring stakeholders are appropriately engaged.
Reporting, Governance and Continuous
Improvement
Support the
Head of HR in the production, analysis and presentation of workforce management
information, reports and key performance indicators (KPIs).
Monitor
workforce trends and metrics, providing insight and recommendations to support
informed decision-making and workforce planning.
Contribute
to the continuous improvement of HR systems, processes and service delivery,
identifying opportunities to enhance efficiency, compliance and customer
service.
Person Specification
Key skills
Essential
Pro-active approach to problem solving
Able to interpret complex information to provide solutions
Ability to problem solve through analytical and structured thought processes
Excellent liaison and negotiation skills
Ability to use a variety of communication methods
Ability to communicate with managers in a facilitative and supportive style
Works well as part of a team
Autonomous plan of own workload
Outstanding organisational and time management skills
Ability to prioritise daily workload
Experience
Essential
Experience within a HR advisory role
Experience of providing ER advice to managers
Understanding and knowledge of current legislation and HR best practice
Experience of working with Microsoft packages including, word, excel and power point
Desirable
Previous experience working in HR within the NHS/Primary Care
Previous experience of the HR management system Cascade
Personal Attributes
Essential
Willingness to learn and adapt to change
Able to work and remain calm under pressure
Emotionally resilient
Open and honest
Reflective and self-aware
Completer / Finisher
Highly customer focused
Positive can do attitude
Qualifications
Essential
CIPD Level 5 or equivalent experience
Educated to degree or diploma level or equivalent experience.
Evidence of continuous professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
