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This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£13 a year

Health and Care route minimum£25,000 a year

Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Symphony Healthcare Services are recruiting for a Safeguarding Admin Lead to support our practices located amongst Symphony South, on a full time permanent contract.

You will play a key part in supporting the safe, effective and consistent delivery of safeguarding administration and medical records summarising across Symphony South Healthcare.

This vacancy consists of 37.5 hours a week.

The pay rate for this role is £13.09, increasing to £13.34 after probation.

This vacancy will close at midnight on 30th October 2026.

Main duties of the job

The postholder will take a lead role in coordinating safeguarding administrative processes, ensuring that systems are maintained, records are accurate, safeguarding information is processed promptly, and appropriate monitoring and governance arrangements are in place.

Working closely with the Clinical Safeguarding Leads, Practice Management and administrative teams, the postholder will support the implementation and ongoing maintenance of safeguarding procedures in accordance with Symphony Healthcare Services (SHS), NHS and Care Quality Commission (CQC) requirements.

Alongside safeguarding responsibilities, the postholder will undertake medical records summarising, helping to manage incoming patient records and reduce historical backlogs.

About us

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).

We look forward to hearing from you and receiving your application.

Date posted

21 October 2026

Pay scheme

Other

Salary

£13.09 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0215-SAL-SS-OCT26

Job locations

Crewkerne Health Centre

Middle Path

CREWKERNE

Somerset

TA18 8BX

United Kingdom

Martock Surgery

Church Street

MARTOCK

Somerset

TA12 6JL

United Kingdom

South Petherton Medical Centre

Bernard Way

SOUTH PETHERTON

Somerset

TA13 5EG

United Kingdom

Hamdon Medical Centre

Matts Lane

STOKE-SUB-HAMDON

Somerset

TA14 6QE

United Kingdom

Ilchester Doctors Surgery

17 Church Street

Ilchester

YEOVIL

Somerset

BA22 8LN

United Kingdom

Buttercross Health Centre

Behind Berry

SOMERTON

Somerset

TA11 7PB

United Kingdom

Job description

Job responsibilities

You will:

co-ordinate the maintenance of accurate, up-to-date safeguarding registers for children and adults across the designated Symphony South sites.
You will undertake regular EMIS safeguarding searches using approved search protocols.
You will also support the safe transfer and continuity of safeguarding information when patients register, leave or move between practices.
Coordinate the administration of incoming safeguarding correspondence from external agencies, including social services, health visitors, schools and other healthcare professionals.
Ensure administrative actions are recorded appropriately and outstanding items are escalated when necessary.
Coordinate regular adult and child safeguarding meetings with the designated Clinical Safeguarding Leads.
Maintain accurate, confidential meetings records and action logs.
Ensure governance evidence, such as meeting dates and completion records, is appropriately maintained on approved systems, including Clarity where required.
Support the implementation of safeguarding Standard Operating Procedures (SOPs) across Symphony South Healthcare.
Help establish consistent safeguarding administrative arrangements across the Symphony South sites.
Support the monitoring of safeguarding training compliance across the practice.
Request and record safeguarding continuing professional development (CPD) evidence when required.
Undertake regular administrative quality checks of safeguarding registers, searches, coding and record keeping.
Produce regular safeguarding administrative updates for the Management Team and Clinical Safeguarding Leads.

To read more about this job role, please read the Job Description.

Person Specification

Knowledge and Skills

Essential

Computer literate and good keyboard skills
Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
Excellent organisational skills
Strong attention to detail and the ability to transfer accurate information
Work well under pressure
Use own initiative within clear boundaries, seeking advice when necessary
Demonstrate enthusiasm and a strong sense of teamwork
Ability to complete tasks to a high standard with frequent interruptions

Desirable

Knowledge of the NHS/General Practice

Experience

Essential

Experience in Safeguarding, both children and adults
Experience of working within an administrative team
Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures.

Desirable

Experience of working in a customer faced environment
Experience of working in the NHS or similar health care setting

Qualifications

Essential

English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.