Visa sponsorship Home Office sponsor register · Skilled Worker route

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£26,300 a year

Health and Care route minimum£25,000 a year

Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Want to make a real difference and have a truly rewarding career? JoinNHS Wales Shared Services Partnership (NWSSP)and be part of a team that values collaboration, innovation, and continuous learning.

We are looking for an enthusiastic, committed and friendly individual to join our Corporate Services team, as a Receptionist, at Matrix House, Swansea.

This is a key role in ensuring the smooth running of our reception and front of house services. The successful candidate will be responsible for providing clerical assistance to the Finance and Corporate Services Directorate and provide a friendly, efficient and professional reception service, including, but not limited to, customer service, administrative tasks and communication tasks.

Welsh language skills are essential for this Receptionist role. Applicants must have Welsh speaking and listening skills at Level 3 (Intermediate/B1 CEFR). This means being able to communicate confidently in routine workplace situations, including welcoming visitors, answering and transferring telephone calls, taking and passing on messages, and responding to straightforward enquiries in Welsh.

Main duties of the job

Act as the first point of contact for staff, visitors, and contractors.
Manage a busy reception area, switchboard and deliveries.
Maintain accurate records and stock control systems, for example, stationery items.
Co-ordinate meeting room bookings and visitor access.
Ensure compliance with data protection and confidentiality policies.
Deliver excellent customer service and promote a positive image of NWSSP.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Date posted

25 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

043-AC170-0926W

Job locations

Matrix House

Northern Boulevard

Swansea

SA6 8BX

United Kingdom

Job description

Job responsibilities

To be responsible for providing clerical assistance to the Finance and Corporate Services Directorate and an effective reception service for NWSSP, including, but not limited to, all administrative tasks and communication tasks. Ensuring that friendly, efficient and professional service is provided at all times, which contributes to the delivery of an effective and customer focussed organisation.

The post holder is expected to prioritise, manage their time well and demonstrate a high degree of flexibility. Handling sensitive and confidential information.

The postholder will consistently deliver a client focussed service promoting good customer service and effective working relationships.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Welsh Language Skills

Essential

Welsh speaking and listening skills at Level 3 (Intermediate/B1 CEFR).

Qualifications and Knowledge

Essential

2 GCSEs Grade C or above in English and Maths, or equivalent demonstrable experience of administrative/office skills and knowledge

Desirable

NVQ Level 2 or RSA II equivalent qualifications

Skills and Attributes

Essential

Excellent verbal and written communication skills.
IT skills: Microsoft and email.

Desirable

NVQ Level 2 or RSA II equivalent qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.