This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
This occupation falls under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.
Closest occupation match: SOC 2235, Registered mental health nurses. Pay for this occupation is set by national pay scales (NHS bands), so no single Home Office going rate applies.
Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Job summary
Be the welcoming face of our Mental Health Services!
Hampshire and Isle of Wight Healthcare Mental Health Services within Portsmouth and Southeast Hampshire division cover a variety of different services including inpatient facilities for both adults and older persons, community services including rehab, crisis and health and wellbeing, and learning disabilities.
Are you a friendly, organised, and compassionate individual who enjoys helping others? We're looking for a Mental Health Receptionist to join our dedicated Business Administration Support Team and play a vital role in supporting our mental health inpatients services in Portsmouth.
Based at St James' Hospital, you'll be the first point of contact for service users, carers, visitors, and colleagues, helping to create a positive and professional experience for everyone who accesses our AMH and OPMH services.
This is a fantastic opportunity to join our supportive teams where your contribution will make a real difference every day.
This is a part-time post of 22.5hours working Wednesday, Thursday and Friday 8:30am until 4:30pm (please note we are not able to flex with these days/times).
Main duties of the job
Greet all patients, staff and visitors at reception, maintaining the reception area and consulting/meeting rooms.
Answering calls including sensitive calls from service users and other agencies, ensuring queries are forwarded accurately and promptly.
Dealing with emails relating to the services via shared mailboxes.
To work as part of skill mix team to provide a comprehensive administrative support to our inpatient service.
To always prioritise effectively and manage own workload whilst maintaining confidentiality and diplomacy both independently and as part of a team.
To carry out other duties as necessary to meet the changing needs of the service, in accordance with management of requirements and appropriate to banding.
All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
348-PSE-12989
Job locations
The Orchards, St James' Hospital
Locksway Road
Portsmouth
Hampshire
PO4 8FE
United Kingdom
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