Receptionist

Role description

About FRP

FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.

Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.

Role overview

FRP Advisory is seeking a proactive and friendly Receptionist to join our team in London, working alongside our existing Receptionist. The ideal candidate will be the first point of contact for clients and visitors, providing a warm welcome and ensuring a smooth and efficient front desk operation. This role involves greeting visitors, handling mail, supporting administrative tasks, and maintaining office supplies to ensure a well-organised office environment.

Key Responsibilities

Greet clients and visitors with a positive, helpful attitude

Manage the reception area, ensuring it is always tidy and presentable

Scan incoming post and handle all outgoing post

Ensure timely distribution of mail and packages to the appropriate recipients

Book, prepare, and clear meeting rooms across 4 floors

Greet guests and ensure meeting rooms are set up as required

Order catering for meetings and events

Maintain kitchen supplies, including filling up fridges with drinks, cereals, and other essentials

Ensure stationery stocks are full and cupboards are tidy

Book couriers as needed for deliveries and collections

Handle building passes, liaise with ground floor reception, and manage office equipment

Previous experience in a corporate reception role is desired

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Extremely well-organised and efficient, with the ability to pre-empt needs

Confident supporting various stakeholders and excellent at building relationships

Approachable and positive

Our Values

Straightforward : We provide clear, no-nonsense advice

Confident : Our guidance is backed by expertise and evidence

Pragmatic : We focus on practical solutions and tangible outcomes

Real : We are professional yet approachable, understanding the challenges our clients face

Our Commitment to You and the Environment

At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment.

We are always striving to improve in all areas - whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.

We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.

Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.

We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.