Receptionist - Care Home

Role description

Job summary

ABOUT THE ROLE This is weekend only role, Part time 12hrs contract per week. Shift times 9 - 3 pm or 10 -4 pm 6hrs per day. As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

Main duties of the job

This weekend only role involves working part time for 12 hours per week on a permanent contract at Barchester Healthcare's care home in Bath. The Receptionist will work 9 am to 3 pm or 10 am to 4 pm, providing a warm welcome to residents and visitors. As the first point of contact, the Receptionist will create a positive environment, answer phone calls, greet visitors, manage the reception area, and show prospective residents around the care home. The role is varied, with responsibilities potentially including administrative tasks like typing, photocopying, and filing. Professionalism, a caring attitude, courteousness, good organisation, a good telephone manner, and strong communication skills are necessary for the role. Although no formal qualifications are required, having these skills and traits will enable the Receptionist to effectively engage with and support the care home's residents and visitors.

About us

Barchester Healthcare is a prominent provider of care home services in the UK, offering services in residential care, nursing care, dementia care, and assisted living. It operates care homes across the nation, focusing on delivering high-quality care tailored to individual needs. Barchester's care facilities are known for their warm and welcoming environments where elders and those in need of care receive personalised services. The organisation prides itself on its commitment to excellence, fostering a supportive atmosphere both for residents and employees. Barchester Healthcare is dedicated to providing enriching life experiences, holistic health care, community integration, continuous staff training, and development programs across its care homes, ensuring the highest standards of care and fulfillment for those who reside and work within its facilities.