Verified Skilled Worker sponsor
Product Manager - Customer Service Platform
Spotify
Home Office register entry: Spotify Limited, London
Visa sponsorship
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
Closest occupation match: SOC 4143, Customer service managers. Home Office going rate for this occupation: £35,200 a year.
Public reference figures for the Skilled Worker route: the standard salary threshold is £41,700 a year and the new-entrant threshold is £33,400 a year. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly.
Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that enable our advisors to deliver fast, effective, and empathetic support at scale.
You’ll help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience Spotify support.
Last verified against our ingestion on 8 September 2026; sponsor register dataset 2026-08-25.