Principal Engineer

Role description

MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.

Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers.  Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.

We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.

Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.

We’re making new and exciting things – and we could really do with your help.

MOO’s Post‑purchase domain spans the physical and digital worlds: order orchestration, manufacturing, fulfilment, shipping and customer support tooling. As we scale, we’re consolidating tooling for CS and Ops, improving data visibility across the order journey, integrating new carriers, and increasing throughput in manufacturing while protecting customer experience and margin. You’ll partner closely with Nexus and Forge teams to deliver a coherent, scalable architecture and unblock cross‑team delivery.

We are looking for someone who is able to work 2-3 days a week out of our Camden office, with potential travel to RI< USA to work with our Manufacturing team.