Visa sponsorship Home Office sponsor register · Skilled Worker route

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£28,392 – £31,157 a year

Health and Care route minimum£25,000 a year

Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Lead a team that helps keep our hospital running safely, efficiently and with compassion.

This role offers the chance to make a real difference every day by leading our Portering and Security teams on shift at The Queen Elizabeth Hospital King's Lynn. You'll help ensure patients, visitors and staff receive a reliable, professional service while maintaining a safe and secure hospital environment.

As the shift supervisor, you'll coordinate the day-to-day delivery of portering and security services, allocate resources, monitor performance and respond to operational priorities. You'll support your team with clear direction and practical leadership, helping them deliver high standards of service across the hospital.

You'll work in partnership with the Head of Portering and Security to ensure compliance with Trust policies, safety requirements and national standards. Just as importantly, you'll support the wellbeing, training and development of your team, creating a culture of respect, accountability and continuous improvement.

We're looking for someone who can lead by example, build strong working relationships and remain calm and organised in a fast-paced environment.

Main duties of the job

1. To be responsible, on a shift basis, for the provision of an effective and efficient Portering and Security service to all Wards and Departments at the Queen Elizabeth Hospital Kings Lynn.

2. To be responsible for organising and directing Portering and Security staff on shift ensuring that the internal transfers of patients between wards and departments, are carried out timely and efficiently. Transferring deceased patients from wards to the mortuary in a timely, courteous and respectful manner.

3. To be responsible for maintaining high profile security patrols of the hospital and grounds.

4. To ensure that the hospital is made secure, by the locking of all appropriate doors and windows during the silent hours and to ensure these doors are unlocked as required, in accordance with the established procedure.

5. To control out of hours access by contractors and visitors, ensuring appropriate authorisation is in place and security is maintained.

6. To assist both members of the public and staff against incidents of violence and aggression that may occur on the hospital premises, and to liaise with the Police and ensure that all incidents are documented.

7. To act as the Responsible Officer for the hospital in the event of the fire alarm being raised until the Fire Service arrives. Assist in the co-ordination for the evacuation of patients and the public in the event of a major fire.

About us

There's never been a more exciting time to join Team QEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,0 00 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

426-524-26TW

Job locations

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust

Gayton Road

King’s Lynn

PE30 4ET

United Kingdom

Job description

Job responsibilities

For full details about this vacancy, please see the attached job description and personal specification.

Person Specification

Qualifications/training and professional development

Essential

Good literacy skills
Level 4 Management Qualification or equivalent experience

Desirable

Medical Gas Safety training
IKON - Restraint and Physical Intervention Training
H&S Training

Experience

Essential

Experience of working with the general public
Experience of dealing with violent, aggressive or agitated behaviour
Experience leading a large team

Desirable

Experience of working within an NHS environment
Experience working as part of the QEH Portering or Security team

Skills, abilities, and knowledge

Essential

Ability to work effectively unsupervised
Good communication skills - to be able to interact effectively with the public and colleagues
Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public
Good organisation skills - to be able to prioritise quickly and effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.