Pharmacy Technician

Job description

Job responsibilities

Role-specific responsibilities

• Act as the primary point of contact for community pharmacy contractors and the LPC, ensuring regular, high-quality communication with these partners.
• Attend meetings with the LPC and Controlled Drugs Local Intelligence Network (CDLIN) as required.
• Promote the work of Change Grow Live across the Service, maximising the use of community pharmacies to support positive health outcomes for service users.
• Ensure that community pharmacies are providing a range of interventions including supervised consumption, needle exchange, and naloxone.
• Use PharmOutcomes and other systems to collect, collate and analyse data.
• Provide specialist advice on medicines governance and the management of pharmaceutical products and controlled stationery in line with organisational policies and procedures.
• Support the prescribing of cost-effective pharmacotherapies in line with best practice and organisational policies.
• Provide medicines-related advice and recommendations, within scope of practice and competency, to prescribers and other healthcare professionals.. This could include, but is not limited to, optimal prescribing doses, reviewing medication suitability (e.g. contra indications, interactions and cautions such as QT interval prolongation).
• Support the response to relevant organisational directives and drug alerts overseen by the Central Pharmacy Team.
• Dispense and administer medicines within onsite dispensaries, including under and Patient Group Directions (PGDs), where appropriate.
• Provide advice and oversight on the safe storage, handling, and management of medicines, pharmaceutical products, and controlled stationery.
• Support staff training and development to ensure safe medicines management practices and compliance with organisational policies and procedures.
• Monitor stock management processes, including stock rotation, storage suitability, and adherence to health and safety requirements.
• Ensure controlled drugs and controlled stationery are stored, managed, and recorded securely in accordance with legal, regulatory, and organisational requirements.

Person Specification

Experience

Essential

• At least 2 years experience as a registered Pharmacy Technician.
• Experience of multi-agency working, with the ability to build effective partnerships across professional groups (e.g. mental health services, criminal justice agencies, and community groups) to achieve positive outcomes for service users.
• Experience working in an outcomes-focused environment, with the ability to
• manage multiple priorities and demands effectively.
• Computer literate with Microsoft packages; proficient in the use of Microsoft
• Excel.
• Ability to assess and recovery plan service users and formulate written reports as necessary.
• Experience of contributing to project development.
• Ability to interpret relevant medical test results.
• Motivational interviewing techniques.
• Can demonstrate competence to undertake physical examinations relevant to their prescribing role.
• Demonstrate skills to undertake administrative duties.
• Clinical auditing skills to inform evaluation of the service and identify areas for development.
• Ability to communicate confidently and effectively, verbally and in writing.
• Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary.
• Knowledge of local services and geography.
• A commitment to engaging with, understanding and promoting Change Grow Live's values and vision.
• An understanding of and commitment to safeguarding best practice.
• An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.
• A responsibility for your own health, safety and wellbeing as well as those around you (e.g. colleagues and service users).
• An understanding of and commitment to Equality, Diversity and Inclusion best practice with a particular focus on engagement with hard to reach and marginalised service users.
• An understanding of and commitment to treating all information acquired through the course of your employment as confidential, both during and after employment ends.
• An understanding of information governance processes and a commitment to follow and apply all necessary safeguards.
• A commitment to seek learning opportunities to improve and broaden your own professional knowledge and skills and where relevant oversee the learning of others.

Desirable

• Experience of working within substance misuse or a related field.
• Experience of using ePACT data
• Experience in Clinical Pharmacy
• Clinical Audit experience / experience of undertaking Medicines
• Management Audits
• Experience in Clinical Informatics / Digital Health
• Experience of benchmarking, reviewing and implementing change
• following policy / guideline updates.

Qualifications

Essential

• GPhC-approved pharmacy technician course/qualification
• Current registration with GPhC
• Commitment and evidence of continuous professional development (CPD)

Desirable

• Current registration with APTUK.
• CMHP member
• CMHP Foundation Certificate/Credentialed
• Completion of CPPE Substance use and misuse course, optionally RCGP
• Drugs Part 1 Certificate

KNOWLEDGE, SKILLS AND ATTRIBUTES

Essential

• Demonstrates a clear understanding of Change Grow Lives mission, vision, and values.
• Maintains up-to-date clinical knowledge within the substance misuse field.
• Possesses a good understanding of the Community Pharmacy NHS Contract and the PharmOutcomes system.
• Demonstrates a broad understanding of pharmacy practice and NHS
• systems, including prescribing and medicines management.
• Understands the importance of effective communication and engagement with service users, the public, the workforce, and key stakeholders.
• Able to communicate complex information clearly and confidently to both individuals and groups.
• Strong interpersonal skills, with the ability to build and maintain effective, collaborative relationships with partner agencies to support service delivery.
• Capable of leading specific workstreams and providing clear guidance to staff and partner organisations to deliver high-quality services.
• Excellent written and verbal communication skills, supported by a high level of IT proficiency. Able to maintain accurate records and meet deadlines for reporting and information submission.
• Financially literate, with the ability to review, interpret, and use financial information to inform decision-making.
• Highly competent in analysing data and effectively communicating insights and outcomes.
• Excellent organisational and time management skills, with the ability to prioritise workload and work independently.
• Demonstrates the ability to work autonomously and make professional decisions within scope of practice.
• Able to work effectively both independently and as part of a team, building strong working relationships with colleagues.
• Ability to travel regularly across the designated area to support multiple sites, community pharmacies and partner organisations. A full UK driving licence and access to a vehicle is essential.

Desirable

• Good understanding of Electronic Prescribing systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Change Grow Live

Address

25, 26 and 27 Laura Street

Sunderland

Tyne and Wear,

SR1 1PT

United Kingdom

Employer's website

https://www.changegrowlive.org/