OneEPR Business Change Analyst

Role description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

NHS Band 6 Salary : £39,959 - £48,117 per annum

Contract Type: Temporary for 18 months

Hours per Week: 37.5 full time

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN Or

St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

The OneEPR Program exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues.

The solution is the direct result of the combined vision and strategic goals of:

Isle of Wight NHS Trust (IWT)

Portsmouth Hospitals University NHS Trust (PHU)

Hampshire Hospitals NHS Foundation Trust (HHFT)

University Hospital Southampton Foundation Trust (UHS)

The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years .

The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way, according to best practice, efficiently and consistently.

Our EPR will act as an enabler for a greatly improved integrated healthcare system, in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions. The key objectives of the program are:

Enhance patient care by empowering clinicians, providing them with the right information at the right time and in the right place

Improved continuity of care for many of our patients who receive treatment at more than one Trust

Provide a ‘single source of truth’, making sharing information across pathways much simpler

Maximise efficient working and reduce errors when making decisions

Allow significantly greater clinical information-sharing with our partners in primary care, community care, mental health and ambulance

Enable integration of acute services across the four Trusts

Job purpose

The Business Change Analyst will be responsible and lead the delivery and provision of change activities and work plans for projects within the OneEPR programme. To support the Programme Manager in delivering successful transition of business change, programme benefits and outcomes into operational areas. The change management team will be instrumental in identifying and delivering benefits to ensure efficient and effective delivery of results and outcomes that contribute to achieving organisational objectives.

Job summary

Analyse data collected to compile necessary reports and measure benefits affected by change.

Stakeholder mapping and assess change readiness

Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards

Empowering users to drive system optimisation and own the change through a culture of positive change

Support and coach service leads and operational managers

Communications & Engagement plan for each project

Maintain benefits realisation plan and log

Integrate change management activities into project plan

Manage business change – improve existing processes and meet strategic objectives

Identify and manage anticipated resistance

Support stakeholders when clinical priorities conflict with project delivery

Current state process mapping review and sign off

Future state mapping and sign off

Support with development of benefit management toolkit

Setting up communications resources – workshops, presentations, visiting work places.

Benefits identification and realisation within project

Deliver Change Management awareness materials (videos, slide-decks, live presentations)

Deputise for the Programme Manager where required.

For full details of this role, please refer to the enclosed Job Description

Essential

Degree level qualification or equivalent experience required.

Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.

Change management certification or designation desired, ideally from a clinical environment

Desirable

Change management certification or designation desired

Experience

Essential

Previous experience of substantial change management

Familiarity with project management approaches, tools and phases of the project lifecycle

Experience with large-scale organisational change efforts

Experience and knowledge of change management principles, methodologies and tools

Skills & Knowledge

Essential

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles, methodologies and tools

Exceptional communication skills, both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Ability to establish and maintain strong relationships

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Resilient and tenacious with a propensity to persevere

Forward looking with a holistic approach

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Acute business acumen and understanding of organisational issues and challenges

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

For more information, please see our People and OD Strategy 2026