Office and Facilities Manager

As the Office & Facilities Manager at Armada Music UK, you'll be the heartbeat of our London office. You'll take ownership of the workplace experience, keeping our space running smoothly, efficiently and to a high standard. From managing facilities and workplace services to coordinating travel, suppliers and internal events, you'll ensure the infrastructure behind the business operates seamlessly.

You'll play a key role in creating a workplace that feels welcoming, professional and energetic, balancing operational excellence with the culture and personality that make our office a great place to work.

Your responsibilities:

You'll take ownership of the day-to-day operation of our office and workplace, ensuring the building, facilities, suppliers and services are managed to a consistently high standard.

You'll oversee facilities and workplace services, travel coordination, onboarding logistics, supplier relationships and in-house events, resolving issues efficiently and proactively identifying opportunities to improve the way the office operates.

You'll act as a trusted point of contact for employees, visitors and external partners, delivering a professional and welcoming experience while managing multiple priorities and projects effectively.

Your tasks will include but not be limited to:

Overseeing the day-to-day operation of the office, coordinating building maintenance and acting as the key point of contact for cleaning, catering, security, furniture, maintenance and other facilities suppliers.

Managing relationships with external suppliers and contractors, ensuring agreed service levels are maintained, issues are resolved promptly and work is delivered to the required standard and within agreed timeframes.

Coordinating building management systems and ensuring the office meets relevant health, safety, fire, security and workplace requirements, working with internal management and external specialists where required.

Planning, coordinating and staffing in-house events and larger workplace projects, taking ownership of logistics, suppliers, timelines and on-the-day delivery to ensure a seamless experience.

Managing the ordering and supply of food and beverages, office supplies, furniture and other workplace requirements, ensuring the office is appropriately stocked and operational.

Coordinating business travel arrangements, ensuring all necessary bookings and logistics are managed efficiently and maintaining accurate internal travel records and processes.

Welcoming guests in a friendly and professional manner, overseeing reception when required and ensuring visitors receive a high-quality experience, particularly during meetings and events.

Managing calls, messages, post and other office administration, ensuring day-to-day requests are handled efficiently and professionally.

Coordinating the office and facilities elements of new-starter onboarding in collaboration with HR and the General Manager, ensuring new employees have everything they need from day one.

Supporting the General Manager with selected diary management, administration and operational requests where required.

Proactively identifying opportunities to improve our workplace, processes and employee experience, taking ownership of initiatives from idea through to implementation.

This role is office-based, five days per week, with working hours of 8:30am to 5:00pm.