Jobs Bristol NHS Foundation Trust Neurosurgery Patient Pathway Assistant
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Neurosurgery Patient Pathway Assistant

Bristol NHS Foundation Trust
Bristol, BS10 5NB Posted 23 September 2026 Apply by 7 October 2026
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Visa sponsorship Home Office sponsor register · Skilled Worker route

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£25,760 – £27,476 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The postholder will work closely with the Skull Base Neurosurgery team to provide comprehensive administrative support to the Neurosurgery service. This role combines responsibilities for managing outpatient appointments and coordinating complex inpatient and daycase activity. Key duties include ensuring the efficient scheduling of specialist clinics, admissions and theatre lists, maintaining accurate patient records and delivering a high quality, responsive service to patients, clinicians and external stakeholders.

Please note: This role is NOT eligible for visa sponsorship.

Previous applicants need not apply.

Main duties of the job

  • Support the Skull Base Neurosurgery team by managing patient admissions and scheduling in line with NHS standards and Trust policies
  • Maintain elective and urgent waiting lists; add, remove and update patient details in accordance with the Trust Patient Access Policy
  • Book and coordinate theatre lists, outpatient clinics, pre-operative assessments, diagnostic investigations and operation dates, ensuring accurate and timely PAS/EPR records.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

23 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-NMSK8651-LMH-B

Job locations

Beaufort House, Southmead Hospital

Southmead Road

Bristol

BS10 5NB

United Kingdom


Job description

Job responsibilities

For full details of the job description and responsibilities please see the attached job description.

To provide comprehensive administrative support to the Skullbase clinical teams, ensuring efficient patient admission, scheduling, and coordination of care in line with NHS Constitution, waiting time standards, and the Trusts Patient Access Policy. The role involves managing patient pathways, maintaining accurate records, and delivering a high standard of service to patients and staff.

Person Specification

Education/Training/Qualifications

Essential

  • Good general education including GSCE in Maths or English (or equivalent)
  • Advanced keyboard and computer skills (Microsoft office)

Desirable

  • Patient Administration System (PAS) training

Work Experience

Essential

  • Experience of working as part of a team in a multi-disciplinary environment.
  • Experience of working under pressure
  • Ability to demonstrate customer or patient care skills

Desirable

  • Experience in NHS or similar organisation
  • Experience taking/making high volume calls and handling sensitive topics

Knowledge/Skills/Abilities

Essential

  • Excellent customer care skills
  • The ability to work to tight deadlines in a highly pressured environment
  • The ability to work under pressure, within a stressful environment, prioritise own workload and work to tight deadlines
  • The ability to work as part of a team or in a team environment
  • Ability to communicate with a broad range of individuals including clinicians
  • Willingness and ability to learn new IT skills and technology

Personal Qualities/Special Circumstances

Essential

  • Confident and sympathetic when dealing with patients/staff
  • Ability to be calm and professional when working under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Beaufort House, Southmead Hospital

Southmead Road

Bristol

BS10 5NB

United Kingdom


Employer's website

https://www.nbt.nhs.uk/

Interested? Apply while it's open. Closes 7 October · Bristol NHS Foundation Trust has 43 other sponsored roles if this one goes.
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