This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
This occupation falls under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.
Closest occupation match: SOC 2235, Registered mental health nurses. Pay for this occupation is set by national pay scales (NHS bands), so no single Home Office going rate applies.
Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Job summary
The Mental Health Act Compliance Officer provides specialist administrative support to ensure the timely, accurate and lawful administration of the Mental Health Act. The role includes receiving, recording and scrutinising statutory documentation; identifying errors, omissions and approaching deadlines; maintaining accurate Mental Health Act records; and taking or escalating appropriate action. You will support the administration and coordination of statutory hearings, respond to queries about Mental Health Act processes and work closely with clinical teams, colleagues and partner organisations. You will manage and prioritise your workload to meet statutory and local deadlines, maintain confidentiality and use Trust information systems accurately and securely. The role also contributes to audit, data quality and service improvement. You will be supported to develop and maintain your knowledge of the Mental Health Act, associated legislation, statutory guidance and Trust procedures. Excellent attention to detail, organisation and communication skills are essential, together with the ability to work independently and as part of a team.
Main duties of the job
As a Mental Health Act Compliance Officer, you will provide specialist administrative support for the operation of the Mental Health Act. Your main duties will include:
- receiving, recording and scrutinising statutory Mental Health Act documentation;
- identifying errors, omissions and discrepancies and taking or escalating appropriate action;
- maintaining accurate and up-to-date Mental Health Act information and patient records;
- monitoring statutory and local deadlines and prioritising work accordingly;
- responding to administrative queries regarding Mental Health Act processes and referring complex matters appropriately;
- supporting the administration and coordination of patient hearings, including Associate Hospital Managers' hearings;
- using Trust-approved digital and information systems securely and accurately;
- contributing to audit, data-quality and service-improvement activity;
- maintaining your knowledge of the Mental Health Act, associated legislation, statutory guidance and Trust procedures; and
- working flexibly with colleagues to maintain continuity of Mental Health Act administration.
About us
You will join the Mental Health Act Team within the Integrated Legal Team, working with colleagues across the Trust and with a wide range of external partners involved in Mental Health Act processes. The role involves working with clinical teams, Associate Hospital Managers, advocacy services, the Mental Health Tribunal Service, local authorities, other NHS organisations and other external agencies. We are looking for someone who can bring a compassionate, accountable and optimistic approach to their work. You will be supported to develop and maintain your knowledge of the Mental Health Act and associated legislation through experience, research, supervision and training. The Mental Health Act Team works in an area where accuracy, confidentiality, dignity, equality, human rights and individual autonomy are particularly important. You will be expected to communicate sensitively and professionally and work collaboratively with colleagues and partner organisations. We welcome applicants with strong transferable administrative skills who are keen to develop specialist knowledge. Previous NHS, health, social care, legal or regulatory administration experience is desirable rather than essential, and a Mental Health Law qualification is also listed as desirable rather than essential.
Details
Date posted
30 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
354-CO-22008
Job locations
Langley Green Hospital
Martyrs Avenue
Crawley
RH11 7EJ
United Kingdom
Job description
Job responsibilities
The postholder will undertake Mental Health Act administration independently in accordance with relevant legislation, statutory guidance, Trust policies and procedures and the Standards for Mental Health Act Administration. Mental Health Act administration The postholder will:
- receive, record and scrutinise statutory documentation relating to patients subject to the Mental Health Act;
- identify errors, omissions, discrepancies and approaching deadlines and take or escalate appropriate action within the boundaries of the role;
- maintain accurate, complete and up-to-date Mental Health Act and legal records;
- ensure information relating to detained patients is accurately maintained on Trust patient record systems;
- respond to administrative queries relating to the Mental Health Act and associated processes, referring complex legal or clinical matters appropriately; and
- work flexibly with Mental Health Act Team colleagues to maintain continuity of statutory administration and service delivery.
- support the administration and coordination of patient hearings;
- support and facilitate Associate Hospital Managers in undertaking their role; and
- monitor relevant actions and deadlines associated with Mental Health Act administrative processes.
- accurately enter, retrieve, review and maintain information held on approved Trust systems;
- use Trust-approved digital and information systems in accordance with data protection, information governance, records management and information-security requirements;
- maintain confidentiality when working with sensitive patient and legal information; and
- contribute to routine audit, data-quality checking and service-improvement activity within the Mental Health Act administration service.
- communicate clearly, sensitively and professionally with staff and external professionals;
- respond to queries within the scope of the role and recognise when senior, legal or clinical advice is required;
- work collaboratively with Mental Health Act Team colleagues, clinical services and partner organisations; and
- maintain appropriate professional boundaries and confidentiality.
- plan and organise their daily workload to ensure statutory and local deadlines are met;
- manage multiple and sometimes conflicting demands in a busy working environment;
- maintain concentration and accuracy when working under pressure;
- recognise and appropriately escalate risks, delays and matters outside the scope of the role; and
- provide cover and work flexibly with colleagues to support continuity of Mental Health Act administration.
- develop and maintain specialist working knowledge of the Mental Health Act and associated legislation through experience, research and training;
- maintain current knowledge of relevant case law, statutory guidance and Trust procedures;
- attend supervision, Mental Health Act Team meetings and relevant Trust training;
- contribute constructively to process review and continuous improvement; and
- support new colleagues by sharing agreed processes and good administrative practice, where appropriate.
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