Visa sponsorship Home Office sponsor register · Skilled Worker route

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£25,760 – £27,476 a year

Health and Care route minimum£25,000 a year

Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The post holder will work within University Hospitals Bristol and Weston and be responsible for providing an efficient and effective secretarial service for clinical teams within specialities across the Trust. The role acts as a point of contact and help to support colleagues and other members of the team. The Medical Secretary is therefore responsible for setting high standards of patient care by promoting the Trust's values at all times.

Main duties of the job

Communication:

To liaise with and act as a point of contact for patient, clinical and non-clinical staff via telephone and email
Escalate patient queries, capacity problems and general issues the role's line manager of relevant clinical staff as appropriate

Patient Care:

To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives

Organising and Planning:

Ensure patient records are up to date and maintained
To carry out associated clerical duties, for example maintaining accurate filing systems, receiving post, diary management and scanning patient notes if required

Service Development:

Attend training courses as required to support personal development and the needs of the service
Assist in training of new members of the team

Information Resources:

To type, edit and proof-read clinical letters, general correspondence and reports using the Trust's clinical noting system, ensuring thatcorrespondence is dispatched within the Trust's target turnaround times
Use the relevant computer systems to accurately input and retrieve patient information, updating patient demographics where necessary

Other:

Act with flexibility to utilise skills in other functions if and when appropriate or required by the role's line manager
Act with flexibility to adjusting work patterns to meet the needs of the service

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Date posted

23 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

387-WD3570-MF

Job locations

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ

United Kingdom

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge & Experience

Essential

Experience of dealing with the public, both on the telephone and in person

Desirable

Clerical/administrative experience
Previous NHS experience
Understanding of medical terminology

Skills & Abilities

Essential

Effective and polite manner when dealing with people
Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Ability to work effectively in a busy team
Ability to work on your own, using your own initiative if required
Effective Organisational skills
Good IT skills
Attention to detail
Ability to adapt to use new computer packages and programmes
Confidence to handle difficult conversations with patients, relatives and carers

Qualifications & Training

Essential

Educated to GCSE, grade C or above (or equivilent) in English Language and Maths
Business and Administration Level 3 NVQ or equivalent experience
Qualified in word processing or audio typing (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.