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Medical Receptionist/Administrator

Oakside Surgery

Plymouth, PL5 3PY £13 a year Fixed-Term Posted 19 August 2026 Apply by 11 September 2026

Home Office register entry: Oakside Surgery, Plymouth

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Dewerstone Medical Group (Budshead Medical Practice & Oakside Surgery) are looking for two highly motivated, hard-working and experienced Medical Receptionist's to join our ever growing team!

The post is for 24 hours per week Monday-Friday, however flexibility to cover sickness/holiday is essential.

Occasional Saturday shifts are available every 5 weeks.

12 month fixed term, to be reviewed with a view to becoming permanent.

We will be actively reviewing applications as we receive them, therefore we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Benefits:

  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Experience:

  • General Practice: 1 year (preferred)

Work Location: In person

Main duties of the job

We are looking for receptionist's with the following qualities to assist our practice in providing excellent patient care and support the practice to achieve outstanding service.

  • Caring and compassionate
  • Excellent interpersonal skills including a professional and welcoming telephone manner
  • Excellent organisational skills in order to manage multiple tasks and process timelines
  • Demonstrates flexibility
  • Able to build strong relationships with the Practice team
  • Excellent verbal and written communication skills
  • Willingness to learn about all products and services offered
  • Ability to use IT and operate a computer based systems, experience of using SystmOne preferred however full training will be provided for right candidate
  • Previous NHS/GP experience is preferred

About us

Dewerstone Medical Group consists of two GP Practices - Budshead Medical Practice and Oakside Surgery. Successful applicants will be expected to work across the two sites.

Details

Date posted

19 August 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

A4916-26-0001

Job locations

Guy Miles Way

Honicknowle

Plymouth

Devon

PL5 3PY

United Kingdom


The Budshead Medical Centre

433 Budshead Road

PLYMOUTH

PL5 4DU

United Kingdom


Job description

Job responsibilities

The successful applicants will work within the administration team, supporting the clinical staff and each other to deliver a high quality service to patients and other health care professionals. Though based primarily in one section, the post holder may be required to work in other sections of the department where support is needed, including across both sites. They will be required to follow established procedures and work under supervision but use their own initiative and take responsibility for themselves and the quality of their own work.

Key Responsibilities Reception:

Greeting patients and handling telephone/email enquiries in a professional & friendly manner

Booking, amending, and cancelling appointments using our clinical system (SystmOne)

Processing prescriptions, referrals, and other administrative tasks

Handling patient records, ensuring confidentiality and accuracy

Supporting clinicians with administrative tasks, including medical coding and summarising records

Previous experience in a GP surgery or healthcare environment (desirable but not essential)

Desirable Skills & Experience:

Proficiency in IT systems and ability to quickly learn practice software - SystmOne, AccuRx

Excellent organisational skills and attention to detail

Person Specification

Experience

Desirable

  • Experience of working in primary care
  • Experience of working in a GP Practice

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Oakside Surgery

Address

Guy Miles Way

Honicknowle

Plymouth

Devon

PL5 3PY

United Kingdom


Employer's website

https://www.oaksidesurgery.co.uk/

Last verified against our ingestion on 20 August 2026; sponsor register dataset 2026-08-25.