*INTERNAL MPFT APPLICATIONS ONLY* Digital and Project Support Officer

Job description

Job responsibilities

• Deliver a comprehensive administrative service to the 0-19 Service.
• Provide project support across multiple workstreams, ensuring project information is accurate and maintained to deadline.
• Assist the team with planning, reporting, risk management, issue escalation, and project closure activities.
• Develop and maintain project documentation, reports, project plans, and processes.
• Coordinate meetings/training involving large groups of staff and external partners.
• Use Microsoft Office, Microsoft Project, Canva, Sway, finance, and risk management systems to support service delivery.
• Support organisational change and service developments within the Family Health & Wellbeing Service.
• Work independently, managing competing priorities and deadlines with minimal supervision.
• Maintain accurate project records, databases, and documentation.
• Produce reports, project updates, correspondence, and presentations.
• Plan and coordinate meetings, venues, resources, and stakeholder attendance.
• Take, transcribe, and circulate meeting minutes and action logs.
• Manage diaries and schedules for project and service activities.
• Monitor the service website and publish regular social media content.
• Coordinate project communications and respond to enquiries.
• Support procurement, ordering, invoice tracking, and financial administration.
• Analyse information, identify potential issues, and maintain quality and consistency in project data.
• Prioritise workload effectively across multiple projects and deadlines.
• Contribute to process improvement and the development of efficient administrative systems.
• Support induction and guidance of new staff where required.

Person Specification

Qualifications

Essential

• oMinimum 3 GCSEs at Grade C or above, including English Language and Mathematics
• oNVQ Level 3 in Business Administration

Experience

Essential

• oCompetent in the use of word processing, internet and Microsoft office packages - Word, Excel, PowerPoint, OneNote
• oExperience of communicating with people across all levels.
• oProviding a full service to meetings, including minute/accurate note taking.

Desirable

• oExperience of working within a similar role.
• oExperience of working with Microsoft Project
• oExperience of E-Procurement
• oHas current or previous experience of working within Universal Services -Children's and Families Care Group

skills, knowledge, abilities

Essential

• High standard of verbal and written communication skills, able to generate own correspondence and reports
• Ability to work under pressure and meet deadlines and to prioritise/organise workload
• Use of Microsoft suite of Office tools
• Ability to prioritise multiple interdependent tasks and plan and organise a broad range of complex activities

Desirable

• oProficient in the use of social media platforms in a professional environment
• oAn understanding of NHS systems, applications and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Trentside Clinic

Stafford Road

Stone

ST15 0GY

United Kingdom

Employer's website

https://www.mpft.nhs.uk