Insurance Account Coordinator

At Acturis, innovation isn’t just part of our culture — it’s in our DNA .

Our journey began in 2000 in the garden shed of our co‑founder, Theo Duchen , who—together with fellow former McKinsey partner David McDonald—set out to reinvent insurance technology. From those start‑up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry.

Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers, and MGAs, we continue to shape modern insurance across both personal and commercial lines.

Recognised as a Great Place to Work® 2026 Acturis combines the agility and innovation of a start‑up with the scale and stability of an industry leader. You’ll join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

Day to day you will:

Support insurer and MGA relationships by preparing client review materials, managing routine queries, and helping maintain regular communication with customers.

Coordinate meetings and governance activities through preparing presentations and reports, capturing actions and notes, and ensuring follow-ups are tracked and completed.

Drive operational excellence by maintaining key documentation, reports and registers, identifying process improvements, and developing expertise in Acturis, insurer products and the wider insurance market.

We offer structured development , clear progression , and genuine ownership — whether that means leading projects, shaping strategy, or mentoring others. You’ll work in a collaborative environment where strong performers progress quickly.

You can expect:

A transparent progression structure, regular feedback, and annual performance reviews.

Opportunities to lead cross‑functional projects, influence product direction, and support the growth of junior team members.

Comprehensive onboarding, ongoing professional development, and access to industry‑recognised training.