Verified Skilled Worker sponsor

GSTT Armed Forces Welfare Officer

Guy's and St Thomas' NHS Foundation Trust

London, SE17EU £38,488 – £46,852 a year Fixed-Term Posted 28 August 2026 Apply by 10 September 2026

Home Office register entry: Guy's and St. Thomas' NHS Foundation Trust, London

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Closest occupation match: SOC 2469, Welfare professionals not elsewhere classified. Home Office going rate for this occupation: £39,700 a year.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The post-holder is responsible for providing holistic welfare support to ensure programme outputs are delivered effectively.

The post holder will take a lead on all specific welfare or aspects of the Armed Forces Programme.

Responsible for day-to-day delivery, and subsequent performance management, adjusting plans as required to ensure that risks and issues are mitigated across the welfare spectrum.

The post holder will work with clinicians and managers to ensure provision of the best possible staff and patient experience and service delivery.

The post holder will work collaboratively with internal and external stakeholders to ensure effective management of interdependencies and delivery of objectives welfare pathways.

It is expected that the specific landscape managed by the post holder will change over time as the capability and collaboration opportunities grow.

Main duties of the job

Provide welfare management expertise to the Armed Forces Community and ensure that the trust staff are briefed and have clear responsibilities, when patients are identified as being in the Armed Forces community. Work in an agile manner, supporting programme and organisational priorities where required
Communicate information on the delivery progress of the welfare spectrum you are responsible for
Provide scheduled highlight and exception reports into the programme, tracking patient pathways
Keep meticulous records and ensure data and reports are provided in a timely manner, with full understanding of the need to demonstrate return on investment to other agencies
Organise and monitor welfare resources to ensure their effective use while delivering against agreed programme objectives
Recognise safeguarding issues quickly and immediately report any concerns regarding children or vulnerable adults to the appropriate agencies
Support evaluation and audit of welfare data across all sites and organisations linked to the programme
Process referrals, correctly assessing the welfare needs of service users with unfaltering professionalism, compassion and sensitivity

About us

Monitor and maintain welfare information management systems.

Maintain data collection systems that will provide accurate and timely data, including quantitative and qualitative data.

Maintain databases required by the Armed Forces programme.

Interpret policies and protocols to support the project that are consistent with Trust standards.

Strategy, change and service improvement

Support the development of the programme and welfare strategy including research and development to identify, develop and promote best practice.

Subject Matter Expert management test and review of new concepts, models, methods, practices, products and equipment.

Support innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.

Regular horizon scanning of best practice and ways of working within the sector and within the programme.

Personal Development

Maintain up to date knowledge of a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme with an annual appraisal

Research and Development

Support and undertake primary and secondary research, audits and evaluations as required

Date posted

28 August 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£38,488 to £46,852 a year p.a inc HCA

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

196-COF11236-NW

Job locations

Becket House

1 Lambeth Palace Road

London

SE17EU

United Kingdom

Job description

Job responsibilities

Please see Job Description and Person Specification for full information on the duties and responsibilities of the role.

Person Specification

Experience

Essential

Previous Military or Armed Forces Community experience.
Proven practical experience of setting up and maintaining effective and efficient workflow and administrative systems
Previous experience, including exposure to dealing with a range of Welfare issues
Previous demonstrable experience of data collection, presentation and report writing

Skills

Essential

Excellent organisational skills with a demonstrable ability to prioritise workload and work methodically, efficiently and accurately to meet deadlines.
Demonstrable communication and influencing skills with the ability to remain calm, effective and efficient during difficult situations.

Qualifications

Essential

Educated to degree level or equivalent qualification or experience. GCSE or equivalent in maths and English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.