Jobs Homerton Healthcare NHS Foundation Trust GP Out of Hours Receptionist
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GP Out of Hours Receptionist

Homerton Healthcare NHS Foundation Trust
London, E9 6SR Posted 20 October 2026 Apply by 28 October 2026
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This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£31,066 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The Receptionists will be the first point of contact for patients and visitors attending the GP OOH Service and are expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients.

Working in a busy environment, the Receptionist will book patients into the service, answer telephone queries and undertake a range of administrative duties to support the running of the service.

Working Pattern

Please note this role involves working evenings, nights, and weekends, with shifts including:

6:00pm - 11:15pm

11:00pm - 8:00am

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) as applications that do not meet these requirements cannot be progressed.

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***

Main duties of the job

The Emergency Department has two reception areas (Main Reception and GP OOHs Reception.

  • Welcome and direct all patients and visitors arriving at the GP Out of Hours reception desk
  • Handle all reception and administration duties, serving as the primary contact for inquiries and ensuring a professional, respectful service.
  • Register patients arriving at the GP Out of Hours (OOH) reception, verifying demographic details, and recording arrivals on Adastra while maintaining strict confidentiality under the Data Protection Act and Access to Health Records Act.
  • Ensure patients are seen in a timely manner and oversee patient safety in the waiting room, informing doctors of any status changes

About us

Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£31,066 a year pro rata p.a. incl.

Contract

Permanent

Working pattern

Part-time

Reference number

293-EMRS1-0611-B

Job locations

Homerton Hospital

Clifton Road

London

E9 6SR

United Kingdom


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.

The person specification is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualification

Essential

  • GCSE - Standard or Equivalent

Desirable

  • Recognised Secretarial qualification

Skills/Abilities

Essential

  • Excellent communication skills, both verbal and written.
  • Able to prioritise workload
  • Computer skills particularly Excel and Word
  • Able to work within a diverse team
  • Professional telephone manner
  • Ability to work under pressure in stressful situations

Desirable

  • Knowledge of Adastra

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge/understanding of the need for accurate data

Desirable

  • Awareness of good customer care standards

Experience

Essential

  • Recent reception /administration experience

Desirable

  • Reception/administration experience (preferably in the NHS)

Trust Values, Equal Opportunities & Other Requirements

Essential

  • Understanding and demonstration of the Trust Values Commitment and adherence to equality, diversity and inclusion
  • Adaptable to change when it is necessary for the smooth production of work Presents ideas for improvement in administrative practice
  • Ability to deal with emotional situations when dealing with sensitive issues

Desirable

  • Ability to identify patients that need to be prioritised and act accordingly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Hospital

Clifton Road

London

E9 6SR

United Kingdom


Employer's website

https://www.homerton.nhs.uk/


Interested? Apply while it's open. Closes 28 October · Homerton Healthcare NHS Foundation Trust has 10 other sponsored roles if this one goes.
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Last verified against our ingestion on 20 October 2026; sponsor register dataset 2026-10-22.

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