Verified Skilled Worker sponsor

GP Assistant Secretarial Support

Nelson Medical Practice

London, SW20 8DA £14 a year Permanent Posted 25 August 2026 Apply by 10 September 2026

Home Office register entry: Nelson Medical Practice, Nelson

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Role description

Job summary

The Nelson Medical Practice is a dynamic forward thinking and friendly practice providing a high level of care and serving the community of Wimbledon and Raynes Park in SW London. An new exciting opportunity has arisen for a full time GP Assistant providing secretarial support working 37.5 hours per week working 9am - 5pm, Monday - Friday. You will work as an integral member of the Practice Team, providing high level support in administrative secretarial support to the GP's and other clinicians in the smooth running in the delivery of high quality patient care undertaking delegated duties in relation to the management of clinical correspondence, referrals, patient queries and other tasks that help improve the efficiency and release valuable clinical time. The post holder will work closely with GP's and clinicians and the wider practice team to ensure that patient receive high quality care.

Main duties of the job

The main duties and responsibilities of the role are:

Provide admin support to the GP's and other clinicians in the delivery of high quality patient care.
To assist with the management of patient correspondence, clinical documentation and admin tasks, ensuring that work is completed accurately and within agreed timescales.
To deal with patient and clinician queries relating to patient care, treatment, referrals and other matters, escalating queries appropriately
To undertake audio and non audio typing of letters, reports, referrals, forms and other clinical documentation
To answer telephone calls dealing with patient, clinical and external agency queries as appropriate
To support GP's and Clinicians with administration and coordination of patient care, in order to reduce their admin workload and improve clinical capacity
To process referrals and support the management of electronic referrals including booking, cancelling or changing appointments and referrals
To liaise with Hospital, community services and other external agencies in relation to patient referrals.

About us

The Nelson Medical Practice is a dynamic forward thinking and friendly Practice providing a high level of care to the local community. We operate from a modern purpose built building which has a coffee shop, pharmacy as well as other services provided by other service providers who we share the building with. We are a training Practice committed to training Dr's for the future.

Our aim is to provide patient centred care in a compassionate way working in partnership with patients to manage their health. We aspire to be an outstanding employer just as we aspire to be an outstanding provider of healthcare. The health and wellbeing of our staff is extremely important and as a Practice we have a busy social calendar where we put on events throughout the year, including a Summer BBQ, practice lunches, evenings out and breakfast is provided every Monday morning. We also offer an annual eye sight test voucher which is paid for by the Practice.

Date posted

25 August 2026

Pay scheme

Other

Salary

£13.51 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0589-26-0004

Job locations

220 Kingston Road

London

SW20 8DA

United Kingdom

Job description

Job responsibilities

The main duties and responsibilities of the role are as follows:

To provide admin support to the GP's and other clinicians in the delivery of high quality patient care
To assist with the management of patient correspondence, clinical documentation and admin tasks, ensuring that work is completed accurately and within agreed timescales.
To deal with patient and clinicians queries relating to patient care, treatment ,referrals and other matters, escalating queries appropriately
To undertake audio and non audio typing of letters, reports, referrals, forms and other clinical documentation.
To answer telephone calls dealing with patient, clinical, external stakeholder queries as appropriate
To support GP's and Clinicians with administration and coordination of patient care, in order to reduce their admin workload and improve clinical capacity
To process referrals and support the management of electronic referrals, including booking, changing or cancelling appointments and referrals
To liaise with Hospitals, community services and other external stakeholders in relation to patient referrals

Person Specification

Experience

Essential

Good IT skills
Good organisational skills
Good communication skills both verbal and written
Ability to multi task
Be able to work under pressure and achieve deadlines
Good attention to detail
Typing skills - accuracy and speed
Be able to audio type

Desirable

Medical Terminology ( Training will be given)
Knowledge of local healthcare providers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name