Jobs The Royal Wolverhampton NHS Trust Employee Services Assistant
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Employee Services Assistant

The Royal Wolverhampton NHS Trust
Wolverhampton, WV10 0QP Posted 7 October 2026 Apply by 20 October 2026
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This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Salary for this role£25,272 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)

NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.

Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

An opportunity for a motivated individual to join the Payroll Services team has arisen on a permanent basis. We provide payroll services to a number of Trusts across the Midlands. As a Payroll Services Assistant in the team, you will be responsible for a section of payroll/expenses/pension administration and the day to day processing, inputting and calculation associated with providing an excellent payroll, expenses and pensions service.

The payroll system uses a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system, which would make any experience of Oracle or ESR use a distinct advantage. A good understanding of statutory legislation together with a sound knowledge of IT is essential. You should ideally be able to use Word, Excel and Outlook confidently.

Main duties of the job

To assist in data input to Payroll system (ESR), EASY Expenses and NHS Pensions of routine data from sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

Assist the Payroll/Expenses/Pensions Department in administration tasks including sending out retirement packs, inputting car details, assigning tickets, answering phones and assisting in ad hoc queries.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-CORPJD-8213367

Job locations

Building 12, New Cross Hospital

Wolverhampton Road

Wolverhampton

WV10 0QP

United Kingdom


Job description

Job responsibilities

To be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.

To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

To assist in the stapling of attachments to payslips as required.

To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.

To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.

To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.

To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.

Ensure adequate stocks of stationary and forms are maintained.

To ensure retirement packs are sent out on a timely basis

Any other ad hoc duties as appropriate.

Person Specification

Experience

Essential

  • Experience in Administration Environment
  • Use of Payroll Software, ideally Oracle
  • Experience of payroll calculations

Desirable

  • Previous Payroll Experience in NHS Payroll/Expenses

Qualification

Essential

  • GCSE's - 4 GCSE's Grade C or above

Desirable

  • GCSE's - 6 Grade C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Building 12, New Cross Hospital

Wolverhampton Road

Wolverhampton

WV10 0QP

United Kingdom


Employer's website

https://www.royalwolverhampton.nhs.uk/

Interested? Apply while it's open. Closes 20 October · The Royal Wolverhampton NHS Trust has 16 other sponsored roles if this one goes.
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