EMEA Systems Manager

Role description

At Securitas Technology, we’re more than just a security solutions provider—we’re innovators, problem-solvers, and industry leaders dedicated to protecting what matters most. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

The role...

The EMEA Electronic Security Systems & Supplier Manager is responsible for the strategic leadership, operational management, technical oversight, and service delivery governance of electronic security systems across the EMEA region.

The role serves as the primary interface between the client, suppliers, and internal delivery teams, ensuring the successful delivery of security systems services, projects, and operational support in accordance with established standards, SLAs, KPIs, budgets, and contractual obligations.

The ideal candidate will combine the technical credibility of a senior security systems leader, the operational discipline of a service delivery manager, and the commercial and stakeholder management capability of a supplier manager, ensuring world-class electronic security services are delivered consistently across the EMEA region.

What you will do...

Lead, develop, coach, and mentor a team of electronic security professionals across EMEA.

Conduct performance reviews, development planning, succession planning, and regular one-to-one meetings.

Act as the primary escalation point for technical, operational, and service delivery issues.

Manage recruitment, onboarding, training, performance management, and employee development.

Provide technical leadership and root cause analysis for electronic security incidents, identifying underlying issues, implementing corrective actions, and driving continuous service improvement across EMEA security systems.

Maintain accountabilities for all services delivered under the agreed scope of work.

Ensure compliance with: Client requirements

Service Level Agreements

Security standards

Regional regulations

Internal governance processes

Coordinate planning, testing, commissioning, and handover activities.

Build and maintain trusted technical advisor relationships with stakeholders at all levels.

Support strategic account management and contribute to long-term business objectives.

What you will need...

Technical Competencies including Strong working knowledge of:

Physical Security Systems

Enterprise Access Control Systems

CCTV & Video Management Systems

Intrusion Detection Systems

Visitor Management Systems

Intercom Systems

Security Monitoring Platforms

Security Platforms

Lenel/S2 OnGuard

Milestone XProtect

Business & Technology Tools

Microsoft 365

ServiceNow

Power BI

Project Management Platforms

Reporting & Analytics Tools

Industry Knowledge

Physical Security Best Practices

Security Systems Design

Security Operations

Vendor & Contract Management

Regional Regulatory Requirements

Data Centre and Critical Infrastructure Security

Qualifications

7+ years of experience in electronic security systems, physical security, or security operations.

Proven experience leading technical and operational teams across multiple countries or regions.

Demonstrated success managing suppliers, vendors, and third-party service providers.

Strong experience delivering SLA and KPI-driven service environments.

Experience managing enterprise-scale security programs and projects.

Strong stakeholder, customer engagement, and relationship management skills.

Experience operating within multinational, critical infrastructure, or data centre environments.

Advanced proficiency in Microsoft 365 and reporting tools.

Excellent written, verbal, negotiation, and presentation skills.

Core competencies

Leadership & Team Development, Strategic Thinking, with Continuous Improvement

Service Delivery Management & Supplier Management

Stakeholder Engagement

Commercial Awareness

Operational Excellence

Risk & Change Management

Communication & Presentation Skills

Accountability & Ownership

What We Offer

• Opportunity to work on a prestigious global account within an innovative, fast-paced team.

• Access to global career development opportunities within Securitas Technology.

• Dynamic and inclusive working environment with flexible work arrangements.

It’s great to see you’re considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.

Why Choose Securitas Technology?

At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer , embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

Career Growth: Clear pathways from apprenticeships to leadership programs.

Inclusive Leadership: A culture of respect, transparency, and collaboration.

Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

Employee Networks – Safe spaces to connect and influence policies for change.

Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.

Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.

Health & Well-being Programs – Mental health support and workplace wellness.

Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!