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Job summary
We are looking to recruit and train enthusiastic healthcare and administrative professionals with a keen interest in digital healthcare to join our Electronic Health Record (EHR) team. Successful candidates will join an experienced and diverse team of analysts supporting UCLH's Epic EHR and our wider digital partnerships.
Patients are at the centre of everything we do. Epic helps us deliver safer, more efficient and patient-centred care by giving staff and patients access to the right information, in the right place, at the right time. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.
We have vacancies within the following teams:
- Outpatients, Interoperability and Research
- Inpatients, ED, Theatres and Maternit
If you have a particular area of interest & have any questions, please contact the relevant deputy delivery manager:
- Byron Lau, EHR Deputy Delivery Manager for Outpatients, Interoperability and Research (byron.lau2@nhs.net)
- Susan Castilo, EHR Deputy Delivery Manager for Inpatients, ED, Theatres and Maternity (susan.castillo@nhs.net)
Main duties of the job
We work closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We test changes to ensure they fulfil organisation requirements, are safe, & work as expected. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality.
Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification. You will progress to Band 7 when you achieve this & demonstrate competence via assessment across all role elements.
Applicants without an Epic certification will be required to sufficiently score on an Epic aptitude assessment (the Sphinx test) prior to interview.
To be successful in this role, you should have a good understanding of NHS inpatient services, ideally some experience in using and/or configuring EHRs, & have enthusiasm to improve services through digital technology.
Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:
o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
309-UCLH-8285260
Job locations
University College London Hospitals
250 Euston Road
London
NW1 2PG
United Kingdom
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