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Data Quality and Medical Secretary

Primary Integrated Community Services

Warsop, NG20 0BP £13 a year Permanent Posted 28 August 2026 Apply by 13 September 2026

Home Office register entry: Primary Integrated Community Services Ltd, Nottingham

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Role description

Job summary

We are looking for a proactive and detail-oriented Data Quality and Medical Secretary to join our Practice Team within a busy GP practice environment. You will work with a diverse patient population and liaise regularly with GPs, clinicians, hospitals, community services and administrative colleagues to support the delivery of safe and effective patient care. As part of the wider PICS team, you will benefit from a supportive network of healthcare professionals and opportunities to develop your knowledge of primary care systems, data quality processes and medical administration.

Main duties of the job

KEY RESPONSIBILITIES

Maintain accurate patient records by processing clinical correspondence, coding information, summarising records and supporting data quality audits to ensure practice and NHS standards are met.

Manage referrals, patient recalls and information requests, working closely with GPs, clinicians, hospitals and community services to deliver an efficient and responsive patient journey.

Provide comprehensive medical secretarial and administrative support, including managing practice emails, processing online access requests and supporting the effective day-to-day running of the practice.

KEY REQUIREMENTS

Good standard of general education, including English and Mathematics (or equivalent).

Excellent IT, keyboard and communication skills, with the ability to accurately manage data and work to deadlines.

Previous experience in an administrative or customer service environment, with strong organisational skills and the ability to use initiative.

About us

PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.

Benefits of working for PICS

We offer a comprehensive package which includes:

NHS Pension 2015 Scheme (subject to eligibility)
Alternative government-based scheme (subject to eligibility)
Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
Working in a multi-disciplinary team with support from a wide variety of professionals
A flexible approach to a work-life balance
Cycle to work scheme (subject to eligibility)
Access to Blue Light Card scheme
All staff events and conferences
Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
Free parking across many sites
Personalised induction into the company and job role

Date posted

28 August 2026

Pay scheme

Other

Salary

£12.81 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

E0220-26-0009MED

Job locations

Meden Medical Services

Warsop Primary Care Centre

Church Street

Warsop

Nottinghamshire

NG20 0BP

United Kingdom

Job description

Job responsibilities

KEY RESPONSIBILITIES

To work within a team environment to ensure that all patient records are maintained and accurate.

To download and scan incoming mail on to clinical system and code on to patient records

Receive incoming patient records and summarise these on to our clinical system ensuring all clinical coding is correct.

Manage patient recalls.

Input data into the patients healthcare records as necessary

Processing Online access requests

Manage administrative queries as necessary

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Maintain an accurate referrals database

Process referrals using the electronic referral system (ERS) (F12)

Support all clinical staff with general administrative tasks as requested

To provide an efficient comprehensive secretarial service and co-ordinate the doctors appropriately to meet the needs of the service and Doctors.

Manage practice emails in relation to patient records, referrals and requests

To work with the Practice Manager on auditing data collection to ensure practice standards are met.

To deal with all enquiries tactfully and with due consideration of patient privacy

Participating in educational and learning activities arranged from time to time

Supporting practice policies and protocols, including health and safety and infection control

Supporting a drive to greater automation and use of technology

Duties may vary under the direction of the Practice Manager depending on workload and staffing levels.

QUALITY

Strive to maintain quality within the practice.

Assess your own performance and take accountability for your own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on your own and your teams activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patient needs.

Effectively manage your own time, workload and resources.

COMMUNICATION

Communicate effectively with other team member.

Communicate effectively with other office members and clinician at all levels.

Communicate effectively with patients and carers.

Recognise patients needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLICENTATION OF SERVICES

Apply practice policies, standards and guidance.

Discuss with other members of the team/office how the policies, standards and guidelines will affect your own work.

Attend regular team meetings.

Person Specification

Knowledge and skills

Essential

Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Experience

Essential

Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance

Personal Qualities

Essential

Please provide details for why you would be a great fit for this role and why you have decided to apply.

Qualifications

Essential

Please provide details of your CPD, using examples where necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.