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Verified Skilled Worker sponsor

Customer Service Specialist

KP Snacks

Slough, United Kingdom fulltime_permanent Posted 31 July 2026 Apply by 8 October 2026

Home Office register entry: KP Snacks Limited, Slough

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Closest occupation match: SOC 4143, Customer service managers. Home Office going rate for this occupation: £35,200 a year.

Public reference figures for the Skilled Worker route: the standard salary threshold is £41,700 a year and the new-entrant threshold is £33,400 a year. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Customer Service Specialist

Slough

We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side.

We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows.

Join our snack-loving team

We’re looking for a Customer Service Specialist to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

Who are we?

We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.

About the role

Act as KP Snacks' dedicated supply chain representative for Booker and BRP, managing inventory, replenishment and order execution to maximise availability and service performance. Through strong analytical thinking, collaboration and proactive problem-solving, the role identifies opportunities that create value for both KP Snacks and the customer.

What’s in it for you?

We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:

Competitive annual salary and annual salary review

KP Pension Plan with up to 7% matched contributions

Annual bonus scheme

25 days holiday with the option to buy up to five additional days

Comprehensive healthcare support including Health Cash Plan, Digital GP and Employee Assistance Programme

KP4ME benefits platform with discounts, cashback and wellbeing support

Enhanced family-friendly policies to support colleagues at every stage of life

What will you be doing?

Monitor stock holding, sales performance, forecasts and demand trends to proactively identify risks, opportunities and required actions

Manage customer ordering activities, ensuring accurate and timely order placement, amendments and issue resolution

Lead stock recovery plans, availability improvement initiatives and actions to minimise waste, overstocks and aged inventory

Coordinate the successful execution of promotions, seasonal events, new product launches, range changes and delists

Analyse service, stock and forecasting performance, providing insights, recommendations and root-cause analysis to improve supply chain outcomes

Work cross-functionally with Sales, Demand Planning, Customer Service, Logistics and Manufacturing teams to deliver customer and business objectives

Last verified against our ingestion on 8 September 2026; sponsor register dataset 2026-08-25.