Verified Skilled Worker sponsor
Customer Care Engineer
Willerby Investments Limited
Home Office register entry: Willerby Investments Limited, Hull
Visa sponsorship
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
Closest occupation match: SOC 2129, Engineering professionals not elsewhere classified. Home Office going rate for this occupation: £46,100 a year.
Public reference figures for the Skilled Worker route: the standard salary threshold is £41,700 a year and the new-entrant threshold is £33,400 a year. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
Customer Care Engineer, Hull
Willerby - it’s our name and is a core component of who we are. We’re so proud of our legacy and to have grown from manufacturing in a tiny village nearby to our sprawling 90-acre site in Hull today. Our goal has always been and always will be dedication to detail and creating a quality product.
In our seventy-fifth year, Willerby has been the UK’s largest manufacturer of holiday homes and lodges. We love designing practical and beautiful homes for parks not only in the UK but also across the world.
We have a vacancy for Customer Care Engineer, a role that is integral to the service we provide to our customers once our units become holiday homes across the country.
A little more about the role
As Customer Care Engineer, you will become the face of Willerby when dealing with warranty services that have arisen for our valued customers.
You will provide a timely service that is second to none, ensuring the ethos of responsibility is maintained after our units have left the site in Hull.
Given the nature of the role, travelling to various park sites across the country is essential and you will ensure that service work is completed to a high standard.
Key responsibilities
Represent the business at all levels, liaising with clients, customers and dealers in a professional manner
Manage customer warranty issues and complete all service work to the Company’s expected quality standard
Maintain a high level of service to all our customers using the ethos “our customer, our responsibility”
Support the wider Customer Service team with knowledge of products as necessary
Ensure workload is prioritised regularly so customer issues can be remedied at the earliest opportunity
Ensure that off-site Health & Safety risk assessments are completed, and off-site park rules and procedures are followed
Last verified against our ingestion on 7 September 2026; sponsor register dataset 2026-08-25.