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Clinical Quality & Patient Safety Manager

West London NHS Trust

Southall, UB2 4SA £72,719 – £83,505 a year Fixed-Term Posted 1 September 2026 Apply by 15 September 2026

Home Office register entry: West London NHS Trust, Southall

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Closest occupation match: SOC 3582, Health and safety managers and officers. Home Office going rate for this occupation: £42,500 a year.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The post holder will provide senior specialist PSIRF, clinical quality and patient safety leadership, advice and expertise, and will lead on all PSIRF and patient safety related activities; as well as playing a key role in providing advice and support to the Hounslow Mental Health Borough, ensuring a seamless PSIRF quality response for the areas that they oversee.

The post holder will also provide leadership and oversight for all patient experience, audit, inquest and regulatory functions undertaken within the borough and / or service(s).

Main duties of the job

To support the Trust and borough(s) / service(s) regarding: PSIRF, patient safety, clinical assurance, PSIs, formal complaints, patient feedback and all associated learning.

To provide specialist expertise and oversight whilst contributing to delivering the Trust-wide safety agenda and achieving the Trust quality priorities.

To support the borough director, service managers and staff to discharge their responsibilities in the delivery of PSIRF and other safety related issues, including patient experience, quality assurance and meeting the required statutory and mandatory quality and governance requirements.Contribute to, and lead, on the development of quality, safety and patient experience reports for regular and ad hoc meetings.

To advise the Borough Director on all PSIRF and safety issues, as well as wider clinical quality issues that affect the borough(s) / service(s) they are supporting.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

01 September 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,719 to £83,505 a year per annum inclusive

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

222-CORP-016

Job locations

Trust HQ

Southall

UB2 4SA

United Kingdom


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

  • Educated to masters level (or equivalent level of experience of working at a senior level in specialist area)

Desirable

  • Clinical registration with a professional body

Experience

Essential

  • Evidence of post qualifying and continuing professional development
  • Practical involvement with delivering or designing PSIRF response plans
  • Ability to understand a broad range of complex information quickly and make decisions where opinions differ or where there is no obvious solution

Desirable

  • Experience of managing clinical services and an understanding of the complexity of managing quality and safety in a clinical setting

Knowledge

Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
  • Understand the embedding and practical application of PSIRF

Desirable

  • Working knowledge of Datix incident reporting system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

Trust HQ

Southall

UB2 4SA

United Kingdom


Employer's website

https://www.westlondon.nhs.uk

Last verified against our ingestion on 2 September 2026; sponsor register dataset 2026-08-25.