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Care Support Worker-Imaging

Walsall Healthcare NHS Trust

Walsall, WS10 9PS £25,272 a year Permanent Posted 26 August 2026 Apply by 9 September 2026

Home Office register entry: Walsall Healthcare NHS Trust, Walsall

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

The Care Support Worker (Band 2) is an integral member of the Imaging team, working under the direct supervision of registered practitioners. The role supports safe, effective and compassionate patient care across designated Imaging areas, including antenatal imaging and A&E X-ray.

The post holder will provide non-registered clinical support, act as a trained chaperone for intimate examinations, assist with patient preparation and movement, and support the maintenance of a safe and efficient clinical environment. The role contributes to patient dignity, flow, safeguarding and overall service delivery while allowing registered staff to focus on regulated imaging activity.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

Support patients before, during and after imaging procedures under the direction of registered staff

Act as a trained chaperone for intimate examinations in line with Trust policy

Assist with patient preparation, mobility, transfers and supervision

Maintain clean, safe and well-prepared imaging and clinic environments

Support infection prevention and control standards

Assist with stock management, equipment cleaning and room set-up

Communicate effectively with patients, carers and the multidisciplinary team

Escalate concerns regarding patient safety, dignity or wellbeing promptly

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Details

Date posted

26 August 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-WCCSS-8153096

Job locations

Walsall Healthcare

Moat Road

Walsall

WS10 9PS

United Kingdom


Job description

Job responsibilities

The Care Support Worker will work within Imaging Services to support the delivery of patient-centred care. Duties will be undertaken following appropriate training and competency assessment and always within agreed scope of practice.

The post holder will welcome and orientate patients, provide reassurance, support dignity and privacy, and assist with patient positioning and preparation for imaging procedures. The role includes acting as a chaperone for intimate examinations, ensuring compliance with safeguarding and chaperoning guidance.

The post holder will support the maintenance of clinical areas, prepare rooms for clinics and imaging sessions, clean and restock equipment, and assist with the safe movement of patients and equipment. They will work collaboratively with Radiographers, Radiologists, Sonographers, nursing staff and other members of the multidisciplinary team.

The role requires flexibility to work across designated Imaging areas and a commitment to delivering high standards of patient care, safety and experience.

Main Responsibilities

Patient Care and Support

Welcome, assist and reassure patients and relatives in a compassionate and professional manner

Support patient preparation and aftercare as delegated by registered staff

Act as a chaperone during intimate examinations in line with Trust policy

Assist with patient mobility, transfers and positioning using appropriate equipment

Observe and report any changes or concerns in a patients condition

Environment and Equipment

Prepare and maintain imaging rooms and clinic areas

Clean equipment and clinical areas in accordance with infection control policies

Assist with stock control, deliveries and equipment checks

Communication and Teamworking

Communicate effectively with patients, carers and the multidisciplinary team

Escalate concerns appropriately and in a timely manner

Support a positive, respectful and inclusive working environment

Governance, Safety and Professional Practice

Work within Trust policies, procedures and competencies

Maintain patient confidentiality and data protection standards

Participate in training, supervision and Personal Development Reviews

Contribute to audits, quality improvement and service development activities as required

Person Specification

Qualifications

Essential

  • NVQ/QCF Level 2 in Healthcare or equivalent relevant experience
  • Care Certificate completed or willingness to complete within 12 weeks of appointment Assessment
  • Maths and English qualification or equivalent

Experience and Skills

Essential

  • Experience working in a healthcare or patient-facing environment
  • Ability to work under supervision and follow instructions appropriately
  • Ability to recognise own limitations and escalate concerns when required

Communication and Personal Attributes

Essential

  • Ability to communicate effectively with patients, carers and staff using verbal and non-verbal communication
  • Demonstrates compassion, respect and professionalism
  • Understanding of the importance of privacy, dignity and confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare

Moat Road

Walsall

WS10 9PS

United Kingdom


Employer's website

https://walsallhealthcare.nhs.uk

Apply now

Last verified against our ingestion on 26 August 2026; sponsor register dataset 2026-08-25.