Care Coordinator (homecare)

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!

At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Milton Keynes. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Milton Keynes.

You will be expected to cover care calls as required & will be expected to participate in the on-call rota (an additional payment will be provided for on-call duties in addition to usual salary.

What will you do?

Producing weekly rotas and care scheduling to ensure adequate provision of care

Undertaking regular care visits, including being available evenings and weekends when needed

Daily troubleshooting and problem-solving

Managing staff absence, allocating extra calls, and cancelling care calls when necessary

Assisting in the training and induction of new team members

Helping GoodOaks provide a continuous and reliable service

Who are you?

You’re a highly organised and efficient coordinator with a people-focused approach

You’re a strong communicator with all types of people, and able to remain positive

You’re IT-confident, enabling effective scheduling, team contact and work planning

You’re highly reliable and able to foster a strong team ethos and keep morale high

You’re growth-focused, and support the continued development of yourself and the team

You’re dedicated, with high energy levels

You’re willing to undertake a DBS check to work with vulnerable adults

What do we offer?

40 hours per week

Up to £33,280 base salary dependent on experience

Additional payment for on-call duties

20 days holiday + bank holidays

Mileage covered

Supportive, professional and common-sense management and ongoing support

Paid induction training, and continued training and development offered

Blue Light Card discount scheme

Paid DBS check, if required

Long-stay bonus and referral bonus scheme

Employee discount scheme

Paid volunteer days

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.