Verified Skilled Worker sponsor

Cardiology diagnostic booking co-ordinator

Mid and South Essex NHS Foundation Trust

Southend, SS0 0RY £25,760 a year Permanent Posted 1 September 2026 Apply by 15 September 2026

Home Office register entry: Mid and South Essex NHS Foundation Trust, Southend On Sea

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Do you have the ability to multi task and have word processing and proven clerical/administrative experience? Are you a good communicator able to work within a small team using their own initiative? Then we would like to hear from you.

We are looking for a hard-working, organised individual who displays a positive attitude towards work whose key responsibilities will dealing with patient enquiries, booking diagnostic appointments and administrative tasks where accuracy is essential.

Your role will be to deliver comprehensive administrative support to the diagnostics service within the Cardiology service, providing a high standard of front line customer care and a lead point of contact for patients regarding complaints and queries, always displaying empathy and diplomacy.

Main duties of the job

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings. You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

To work alongside the diagnostic booking team lead in providing effective and efficient clerical support to the Cardiology diagnostic service as part of the community diagnostic centres.

Provide a comprehensive administrative support service to the physiologists working within the community.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Date posted

01 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-CTC-BA-1953

Job locations

Southend

Prittlewell Chase

Southend

SS0 0RY

United Kingdom

Job description

Job responsibilities

You will need the ability to prioritise your own workload, using own judgement to action and escalate as appropriate emails/correspondence to supervisor/manager, prioritising clinically urgent appointments according to clinical guidance and according to Trust policy and deal with general enquiries and appointment queries face to face and by telephone from staff, patients, and the general public in a courteous, confidential and sensitive manner with tact and diplomacy.

Promoting good relations and the public image of the department whilst providing efficient and open communication with your team, adhering to administration procedures and generate appointments ensuring compliance with processes, procedures, policies and governance requirements in order to provide a safe, professional, efficient, cost effective and comprehensive service.

You will work closely with departmental supervisors/managers in order to understand the team priorities on a day-to-day basis, processing clinic outcomes on our PAS system in a timely manner, process new referrals internally and externally via ERS, printing and distributing in a timely manner and support any other administrative task within the clerical team

Person Specification

Qualifications

Essential

GCSE\'O' level English or equivalent
Good standard of general education including at least 5 GSCS\O levels or equivalent

Desirable

Admin NVQ level

Knowledge

Essential

Experience of working in a similar position for 2 years

Desirable

Experience of hospital systems namely Medway; CED; ICE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.