This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.
Closest occupation match: SOC 4122, Book-keepers, payroll managers and wages clerks. Home Office going rate for this occupation: £33,400 a year.
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Job summary
We require an enthusiastic, organised and flexible individual to support patient scheduling within the Adult Audiology Team at University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust.
The Department is based at RDH but also has a satellite service at FNCH in town and delivers services across multiple community locations.
Responsibilities of this role are focussed around booking/rescheduling patient appointments, administration and clerical duties supporting the wider Audiology Team.
Working across both RDH and FNCH sites will be a requirement.
Options for full time, part time or job share are possible.
Main duties of the job
Applicants must be excellent communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holder will be required across the two main sites.
Applicants should have demonstrable experience of working in a busy customer-focussed or care environment or have call handling/reception experience. Applicants must be experienced in using IT systems and/or appointment systems although training will be given.
Core skills/qualifications include: educated to English Language and Mathematics at O' level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.
Closing date of applications: 22th September 2026
Interview date: 6th October 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership developmentOn-going support from recruitment to when you join our team and beyond.Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
We see on average 4810 OP appointments a day.We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.Our hospitals admit an average of 195 emergency patients daily.Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.We are one of only 7 Trusts nationally with more than 50 operating theatres.We carry out more than 140 elective procedures each working day.UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
320-SURG-1474
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
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All rolesLast verified against our ingestion on 18 September 2026; sponsor register dataset 2026-09-18.