Verified Skilled Worker sponsor

Bank People and HR Advisor

East Coast Community Healthcare CIC

Lowestoft, NR32 1DE £16 – £20 a year Bank Posted 25 August 2026 Apply by 29 September 2026

Home Office register entry: East Coast Community Healthcare CIC, Lowestoft

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

Closest occupation match: SOC 3571, Human resources and industrial relations officers. Home Office going rate for this occupation: £33,400 a year.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

Are you a qualified and experienced HR professional looking for hybrid work without a regular commitment? East Coast Community Health Care CIC (ECCH) are currently looking to recruit Bank People and HR Advisors who are available to undertake work on an ad hoc basis and sometimes at short notice. In return, we can offer you a competitive salary, holiday pay, access to the NHS Pension Scheme and the support of a great team.

Main duties of the job

Working alongside our existing People and HR Advisors and People and HR Business Partners, you will have extensive experience of handling a range of HR case work including formal investigations and have an up-to-date working knowledge of employment legislation. You will be solutions-focused, able to communicate at all levels and committed to supporting our managers to provide the best service to our service users.

As a Bank People and HR Advisor you will provide a comprehensive and professional advice and support service across services within ECCH. You will provide advice and support to managers and staff on a range of workforce matters in areas such as interpretation of policies and procedures, terms and conditions, absence management and employee relations (investigations, disciplinary, performance management, grievance, conflict, etc.).

About us

ECCH has been successfully delivering NHS community health services in Norfolk and Suffolk since 2011. We are a social enterprise which means we don't exist to make a profit - all our surplus resources are reinvested in enhancing services and supporting local communities.

We are a staff-owned organisation where everyone has the option to hold a share and have a real say in how ECCH is run. Our Shareholder Council is made up of staff from across the company and is chaired by two Staff Directors who represent colleagues at Board level.

ECCH is aligned to NHS terms and conditions, and offers many employee benefits. You can find out more on our website www.ecchc.org

We strive to empower our teams to be the best they can be and have built our 'Proud to Care' culture around a set of values which underpin everything we do. We stand for innovation, quality and partnership - working with, and for, our communities to provide exceptional care and be an employer of choice.

Date posted

25 August 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£16.40 to £19.97 an hour

Contract

Bank

Working pattern

Flexible working, Home or remote working

Reference number

849-OL-82

Job locations

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom

Job description

Job responsibilities

*To provide professional advice and support to staff and managers at all levels on the application of policies and procedures and current employment law relating to people management issues.

*To support the team with employee relations activity providing advice and guidance as appropriate.

*Support managers with the effective management of absence including providing HR support at meetings.

*Support the team to ensure compliance with employment legislation and proactively be aware of the implications of existing and forthcoming legislation.

*Assist the HR Team to ensure that change management complies with the Organisational Change Policy. Supporting managers with formal consultation, engagement, group meetings, 1to1 meetings etc.

*To support the team to provide accurate and consistent advice on the interpretation of Agenda for Change terms and conditions.

*Advise on and administer the process for Maternity/Adoption/Paternity leave.

*Develop standard documentation where appropriate to ensure consistency of interpretation and application.

*Carry out job evaluation/grading reviews as necessary within the remit of 'Agenda for Change' and as a fully trained 'matcher/evaluator'.

*Support managers through the recruitment process including advising on best practice, equal opportunities legislation and sitting on interview panels as and when necessary.

*Assist in the development and delivery of HR management training programmes as appropriate.

*To support and supervise the People, HR, Absence & Occupational Health Admin Assistants to ensure they deliver a responsive, efficient, quality service to ECCH.

*Support the development and implementation of specific HR policies and procedures.

*Provide coaching and guidance to managers on people management best practices, including handling employee relations, absence management, and performance issues.

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

*Degree or CIPD Level 5 qualification, and equivalent level of knowledge & experience
*Evidence of continuous professional development
*Registered with CIPD

Experience

Essential

*Experience of working in an HR department/setting
*An understanding of HR policies and procedures
*Handling sensitive material of a confidential nature
*Experience of providing coaching and guidance to managers

Desirable

*NHS experience and experience of Agenda for Change terms and Conditions
*Previous experience of Employee Service Record (ESR)

Additional Criteria

Essential

Skills and Knowledge:
*Excellent written and communication and skills
*Experience of report writing including analysis of data
*Highly developed working knowledge of MS Office packages including Word, Excel and PowerPoint etc.
*Ability to prioritise and manage own workload
*Knowledge of current employment legislation
*Ability to meet specific deadlines
Personal Attributes:
*Effective interpersonal and influencing skills
*Self-motivating and resilient
*Willingness and ability to work across different sites and travel to alternative sites and across the community as required
*Ability to embrace our Culture, Values and Signature Behaviours:
(Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)

Desirable

Skills and Knowledge:
*Knowledge and understanding of TUPE legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.