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Job summary
ICT Collaborative Care Records (CCR) Administrator, Band 3Location: Trust Headquarters, The Uffculme Centre, Moseley, Birmingham
About the Role
We are seeking a motivated and organised Collaborative Care Records (CCR) Administrator to join our ICT team. This role supports the day-to-day operation of the Collaborative Care Record service, helping ensure healthcare professionals have accurate, secure and timely access to critical patient information.
Main duties of the job
You will provide second-line support to system users, process access requests, carry out audits, investigate issues, maintain data quality, and support digital projects across the Trust and partner organisations.
What We're Looking For
Excellent organisational and administrative skills.
Strong attention to detail and ability to maintain accurate records.
Good communication and customer service skills.
Confident using Microsoft Office and other IT systems.
Ability to prioritise workload and work independently.
Understanding of confidentiality, data protection and information governance.
Experience of working in an NHS, healthcare or ICT environment is desirable.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
13 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, per rata
Contract
Permanent
Working pattern
Full-time
Reference number
436-8255516
Job locations
THQ, The Uffculme Centre
52 Queensbridge Road
Birmingham
B13 8QY
United Kingdom
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All rolesLast verified against our ingestion on 14 October 2026; sponsor register dataset 2026-10-22.