Visa sponsorshipHome Office sponsor register · Skilled Worker route
This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.
Salary for this role£25,272 a year
Health and Care route minimum£25,000 a year
Pay basisNational pay scales (NHS bands)
NHS roles fall under the Health and Care Worker route. Salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement.
Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.
Role description
Job summary
We are looking for a friendly individual to join our team or Pathway Coordinators at Peterborough City Hospital within the Maternity Unit. If you are confident, helpful and kind we would like to hear from you.
Main duties of the job
o Ensure workload is completed in line with KPI's
o Monitor and ensure cancellations for new appointments are fully utilised daily.
o Work closely with the Screening Failsafe Officer to ensure that all women booking for maternity care are offered Screening within the correct time frame.
o Receive and respond appropriately to calls, escalating issues effectively and in a timely manner.
Project a professional and helpful manner, ensuring that confidentiality is maintained at all times.
To participate as a team member, liaising with the public and hospital staff in all clinical areas daily.
To process electronic referrals to maternity care, ensuring that referrals are booked in a timely manner in line with National, Local and Trust targets.
To act as the first point of contact for service users utilising the Maternity Assessment Unit
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
176-M-8137732
Job locations
Peterborough City Hospital
Edith Cavell Campus,
Bretton Gate, Peterborough
PE3 9GZ
United Kingdom
Job description
Job responsibilities
Please see further information on the role attached or call for an informal conversation.
Provide excellent communication skills with service users, their families and colleague's. Convey routine information to service users, escalating to a registered midwife as required.
Maintain patient documentation relating to care given by yourself in accordance with Trust guidelines, and promote accurate documentation within the team.
Booking patients into specific clinics according to specialty.
Manage telephone calls, voicemails, email and face to face enquiries in a professional and informative manner.
Receive, acknowledge, log and deal with correspondence and forwards to appropriate departments.
Communicate effectively within the multidisciplinary team.
Always promote effective communications and relationships both within and external to the Maternity Outpatients Department and Trust.
Person Specification
Education and Qualifications
Essential
GCSE Maths and English (C) or equivalent
Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
Experience
Essential
Experience of working with staff at all levels
Previous experience of working in a customer facing role
Understanding the importance of maintaining confidentiality
Experience of undertaking admin tasks
Skills and Knowledge
Essential
Excellent communication skills; both written and verbal
Excellent organisational skills
Able to prioritise own workload effectively and efficiently
High level of accuracy and attention to detail
The ability to deal with work / communications of a highly sensitive and confidential nature
Ability to multi-task
Personal Qualities
Essential
Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
Able to demonstrate behaviours consistent with the Trusts Values and Behaviours
Be prepared to work across sites as and when required
Professional appearance and behaviour
A positive attitude towards change
Ability to work under pressure and meet deadlines
Good previous attendance record
Be able to work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
