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Administrator

Dorset HealthCare University NHS Foundation Trust

Wimborne, BH21 1SF £25,760 – £27,476 a year Permanent Posted 18 August 2026 Apply by 9 September 2026

Home Office register entry: Dorset HealthCare University NHS Foundation Trust, Poole

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Oakley House supporting the Community Mental Health Teams.

The position is 37.5 hours per week Monday to Friday.

The successful candidate will ideally have some previous experience of working within a similar role.Experience of working within a multi-disciplinary team would be an advantage.

This role is key to the smooth running of the CMHT, you will be communicating with and supporting service users for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, organising appointments, covering outpatient reception where needed, and supporting clinical meetings producing minutes where necessary.

The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

You will be organising meetings and taking minutes on a weekly basis.

This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route.

Telephone reception to service users, GPs and other agencies

Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements.

Processing and sending information to, service users, GP's and other agencies

Outpatient reception.

Booking appointments

Arranging and taking minutes of meetings.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Details

Date posted

18 August 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year p.a.

Contract

Permanent

Working pattern

Full-time

Reference number

152-M136.26A

Job locations

Oakley House

15 Oakley Lane

Wimborne

BH21 1SF

United Kingdom


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net.

Person Specification

Information Technology

Essential

  • IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II or equivalent standard.

Knowledge, skills & training

Essential

  • Min 5 GCSE's including Maths or English, or equivalent
  • RSA Level 2, ECDL or equivalent level of IT skills
  • Ability to use keyboard with high degree of speed and accuracy (audio typing and copy typing) and inputting information
  • NVQ Level 2 or equivalent level of experience of office procedures

Job specific experience

Essential

  • 2 years of previous experience within a comparable role, admin and/or customer service.
  • Excellent communication & interpersonal skills, both written & verbal
  • Excellent organisational skills with ability to multitask
  • Ability to deal with emotionally heightened service users
  • Organising meetings & Minute taking skills

Desirable

  • Previous NHS experiences

Personal qualities/attributes

Essential

  • Ability to remain calm and professional when dealing with challenging callers.
  • Demonstrable ability to prioritise effectively.
  • Able to work independently as well as within a team and adhere to sphere of responsibility.
  • Evidence of good communication skills
  • To show understanding of patient confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Oakley House

15 Oakley Lane

Wimborne

BH21 1SF

United Kingdom


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us

Apply now

Last verified against our ingestion on 19 August 2026; sponsor register dataset 2026-08-25.