Admin Assistant - Care Home

Role description

Job summary

Please note this is a part time contract of 20 hours per week. ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with c

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll be entrusted with handling various responsibilities essential to delivering quality care and support to the residents. Your tasks will include answering phone calls, managing files, and supporting the management team. Additionally, you'll be the first point of contact for visitors, help engage with residents, and guide prospective clients and their families during tours to highlight what makes the care home unique. The role requires the ability to multitask, possess good computer skills, and maintain a confident telephone manner. A genuine interest in the residents and their families is crucial, as this is a people-focused role. Barchester offers opportunities for skill development with specially designed courses, as well as a comprehensive benefits package that includes free training, access to wellbeing tools, discounts, referral bonuses, and recognition for exemplary service.

About us

Barchester Healthcare is committed to providing high-quality care and support to residents in their facilities. The organisation takes pride in creating a vibrant and happy environment for both the residents and staff. Barchester is dedicated to the professional development of its employees, offering courses designed to enhance their skills and confidence across all responsibilities. Employees are supported with a competitive pay rate and a sector-leading benefits package, which includes free training and development, access to wellbeing and support tools, and various retail discounts. Additionally, the organisation recognises and rewards the hard work and dedication of its employees through programs like the 'Refer a Friend' bonus scheme, 'Employee of the Month' rewards, and Long Service Awards.